About junk email settings in Exchange at IU
Email sent to IU Exchange accounts is analyzed by both Microsoft and UITS spam engines, with messages that are likely to be spam routed to the Junk Email
folder. Mail in the Junk Email
folder is automatically deleted after 30 days.
You can recover deleted items in some circumstances; for more, see Recover deleted items from Exchange at IU.
Junk Email
folder regularly, and following the instructions below to mark any false positives as safe.
In Outlook or Outlook on the web, you can fine-tune the spam analysis for your account by marking particular addresses and domains as blocked or safe. Your Safe Senders, Safe Recipients, and Blocked Senders lists are stored on the Exchange server. When Exchange's anti-malware protection evaluates a message, it looks at your personal lists before determining a delivery location.
- In Outlook for Windows:
- To mark a message in the Inbox as junk:
- Right-click an email message.
- Hover over , and then select .
- To mark a message in the
Junk Email
folder as safe:- Right-click an email message.
- Hover over , and then select either , , or ; the option will also move the message to the Inbox.
- To mark a message in the Inbox as junk:
- In Outlook for Mac:
- To mark a message in the Inbox as junk:
- Right-click an email message.
- Hover over , and then select .
- To mark a message in the
Junk Email
folder as safe, log into Outlook on the web, and then follow the instructions below.
- To mark a message in the Inbox as junk:
- In Outlook on the web:
- To mark a message in the Inbox as junk:
- From the Inbox, click a message to select it.
- From the menu bar above the Inbox, click .
- From the menu, select , , or .
- You can choose whether or not to send a copy of the message to Microsoft to help improve its junk email filtering. Click or to complete the action from the previous step.
- To mark a message in the
Junk Email
folder as safe:- From the
Junk Email
folder, click a message to select it. - From the menu bar that the top, click ; this will move it to the Inbox.
- You can choose whether or not to send a copy of the message to Microsoft to help improve its junk email filtering. Click or to complete the action from the previous step.
- From the
- To mark a message in the Inbox as junk:
To view an online summary of your Exchange account's Junk E-mail settings:
- Log into Outlook on the web.
- At the top right, click the (gear) icon, and then at the bottom of the "Settings" window, click .
- If it isn't already selected, click and then . From here you can view, add, and remove addresses and domains as "Blocked" or "Safe".
In Cached Exchange Mode, Outlook can also perform client-side evaluations of messages that are delivered to your inbox (that is, the filtering will take place within the desktop program on your computer, not on the Exchange server). You can select this by right-clicking a message and choosing and then . However, this method has two disadvantages: it will not apply when you access your mail on other computers, and if you set Outlook's level of filtering to , you may have more legitimate email routed to your Junk Email
folder.
If you set Outlook's level of filtering to Junk Email
folder if they were marked as spam by Microsoft or UITS spam engines.
This is document auel in the Knowledge Base.
Last modified on 2023-08-09 13:36:47.