How do I contact the Support Center at each IU campus, and what are the hours and options for help?
So that Support Center staff can efficiently assist you, be ready to provide details about your problem or question. See What should I do before I contact the UITS Support Center for help?
Note: You can find answers to your computing questions in this Knowledge Base by entering your search terms in the box above. ITHelpLive (live chat with a consultant) is also available Monday-Friday 8am-9pm; log in with your Indiana University Network ID. Guest accounts will not allow authentication to ITHelpLive, but if you have a Guest account, you may use all the other support options below.
Note: For hours of UITS services over Thanksgiving break, see Availability of UITS support and services over the Thanksgiving break at IUB or Availability of UITS support and services over the Thanksgiving break at IUPUI.
| Campus | Phone support | Walk-in support | Email support | Mailing address |
| IU Bloomington | 812-855-6789 24 hours a day, 7 days a week |
Herman B Wells Library
Information Commons Mon-Thurs 8am-midnight Fri 8am-9pm Sat noon-5 pm Sun noon-midnight |
ithelp@iu.eduAllow one business day for a reply. |
UITS Support Center Information Commons/Herman B Wells Library 1320 E. Tenth Street Bloomington, IN 47405 |
| IUPUI | 317-274-4357 24 hours a day, 7 days a week |
IT 129 Mon-Thurs 8am-9pm Fri 8am-5pm Sat 9am-3pm Sun noon-4pm Weekdays when class is not in session: 8am-5pm Weekends when class is not in session: closed Closed for some holidays |
ithelp@iu.eduAllow one business day for a reply. |
UITS Support Center IUPUI 535 W. Michigan Street IT 129 Indianapolis, IN 46202-5157 |
| IUPU Columbus Information Technology | 812-314-8600 You can also contact the UITS Support Center at IUPUI. |
IT Support Center Room LC 1511 Mon-Thurs 8am-8pm Fri 8am-5pm |
techwork@iupuc.edu |
IT Support Center Indiana University-Purdue University Columbus 4601 Central Avenue Columbus, IN 47203 |
| IU East Help Desk | 765-973-8375 24 hours a day, 7 days a week |
Information Technology Help Desk Hayes Hall 169 Mon-Thurs 8am-7pm Fri 8am-5pm |
iueitsup@iue.edu |
Information Technology Help Desk Hayes Hall Room 169 Indiana University East 2325 Chester Boulevard Richmond, IN 47374 |
| IPFW Help Desk | 260-481-6030 |
FW Help Desk Kettler Hall 206 Mon-Fri 7:30am-11pm Sat 8am-6pm Sun noon-10pm |
helpdesk@ipfw.edu |
FW Help Desk Kettler Hall 206 2101 E. Coliseum Boulevard Fort Wayne, IN 46805 |
| IU Kokomo Department of Information Technology | 765-455-9315 24 hours a day, 7 days a week |
IUK Help Desk Library building, Information Commons Mon-Thurs 8am-9pm Fri 8am-5pm Sat 12pm-5pm Sun 1pm-5pm |
kohelp@iuk.edu |
Information Technology Help Desk Indiana University Kokomo Library 2300 S. Washington Street Kokomo, IN 46904 |
| IU Northwest IT Help Desk | 219-981-4357 | NW Help Desk Hawthorn Hall Room 108 Mon-Thurs 7:30am-8pm Fri 7:30am-5pm |
iunhelp@iun.edu |
IT Help Desk IU Northwest 3400 Broadway Raintree, Room 204 Gary, IN 46408 |
| IU South Bend Information Technologies | 574-520-5555 | IT Help Desk DW 1245 Mon-Thurs 8am-8:30pm Fri 8am-5pm |
helpdesk@iusb.edu |
Information Technologies Wiekamp Hall 1245 1700 Mishawaka Avenue South Bend, IN 46634 |
| IU Southeast IT Computer Services | Students: call 812-941-2123. Faculty and staff: call 812-941-2447. |
IT Computer Services Mon-Fri 8am-5pm Students: Four staffed labs at Library 200, Crestview 112, Knobview 207, Registration Support Lobby Faculty and staff: University Center South (US) Room 212 |
helpdesk@ius.edu |
The Office of Information Technology University Center South (US), Room 155 Indiana University Southeast 4201 Grant Line Road New Albany, IN 47150 |
| IU School of Medicine Information Services and Technology Management | 317-274-5336 |
istmhelp@iupui.eduService Request Form |
Information Services and Technology Management Gatch Clinical Building CL 583 541 Clinical Drive Indianapolis, IN 46202 |
Last modified on October 28, 2009.
