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ARCHIVED: When installing the Microsoft Exchange client for Windows 3.x, why do I receive an error message that setup has been interrupted?

Note: The software discussed here is no longer in common use at IU, and UITS may no longer be able to verify this text's accuracy; additionally, the UITS Support Center may no longer have the materials needed to adequately support this software.

When installing the Microsoft Exchange client for Windows 3.x, you may receive the following error message:

"Microsoft Exchange setup was interrupted before your new software was fully installed. You can run Microsoft Exchange Setup in its entirety at a later time to complete the installation."

Exchange setup has trouble installing the Exchange client on a Windows 3.x computer where GroupWise has already been installed. GroupWise installs a file (MAPI.DLL) that Exchange setup does not overwrite. This causes setup to fail. To fix this problem, follow these steps:

  1. Before running the Exchange installation setup, rename the file \WINDOWS\SYSTEM\MAPI.DLL to \WINDOWS\SYSTEM\GWMAPI.DLL .

  2. Now start Exchange setup and the process should complete normally.

Note: This does not affect the GroupWise installation on your computer. However, now when you choose Send from the File menu in a program, Exchange will be used instead of GroupWise.

This is document adjr in domain all.
Last modified on March 31, 2010.

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