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ARCHIVED: Where can I get help for LISTSERV?

Note: IU retired its LISTSERV system in spring 2012, replacing it with IU List, a new mailing list service. See What is IU List, and how do I use it?

Numerous sources for help using LISTSERV mailing lists are available.

List owners

If you are a subscriber, first contact the owner of the list in question, through an address similar to this:

listname-request@listservhost.domain

Replace listname with the name of the list, and listservhost.domain with the hostname of the system from which the list is administered.

LISTSERV support

If you are a list owner, contact LISTSERV support at your list's site.

You can email LISTSERV support at Indiana University.

L-Soft international, Inc.

Visit the web site of L-Soft international, Inc., the company that provides the LISTSERV software.

You can also find manuals and other documentation at the L-Soft Resource Center.

CataList

L-Soft maintains CataList, a catalog of LISTSERV lists. From this web page, you can browse through descriptions of more than 50,000 lists, and search for lists by area of interest, host site, host country, or number of subscribers.

Before starting a new LISTSERV list, it's always a good idea to check CataList to see if a list for your topic already exists and make sure the name you have in mind is not already in use.

Mailing lists

Two LISTSERV mailing lists are available: LSTOWN-L is for LISTSERV list owners, and LSTSRV-L is for LISTSERV list users. For more, see ARCHIVED: Are there any mailing lists about LISTSERV?

Online documentation from the LISTSERV software

You can retrieve online documentation by sending one of the following commands in the body (not the subject line) of an email message to a LISTSERV server (for example, listserv@listserv.net):

Command Description
HELP List of the most commonly used LISTSERV commands
INFO List of the information files available from the LISTSERV server
INFO REFCARD Comprehensive command reference card
INFO GENINTRO General LISTSERV information
INFO KEYWORDS List header keywords descriptions
INFO OWNERS LISTSERV 1.8c List Owner's Manual
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Last modified on June 04, 2012.

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