Where can I find online help for my computing questions?

In addition to Indiana University's Knowledge Base and the UITS Services and Support site, thousands of sources of computing information are available on the Internet. Many, such as most online FAQs, are very specific; however, a number of services provide help and documentation for a broad array of computing subjects. Some of the better sites include:

Apple Knowledge Base

Answers to questions regarding Apple's software and hardware products

Books24x7

For faculty, staff, and students at IU, the IU Libraries provide access to Books24x7's ITPro Referenceware Library, a searchable collection containing full electronic versions of over 2,500 IT professional and technical books from over 80 publishers. For information about using this service, see the IU Libraries Resources Help File. Log in with your ADS domain username and passphrase to access Books24x7 ITPro.

GNU Info Tree

Hypertext documentation source for much of GNU's software

The Internet FAQ Archives

Searchable archive of Usenet FAQs, with links to other FAQ archives

Internet RFCs (Request for Comments)

Informational documents and specifications from the Internet Engineering Task Force. Specifications are often standard-track material and include detailed descriptions of potential Internet technologies. Informational documents are less technical overviews, more suitable for less experienced computer users.

Microsoft Help and Support

Answers to questions regarding Microsoft products

Mozilla support

Answers to questions regarding Mozilla products, including Firefox and Thunderbird

Netlingo

Online dictionary that includes links to FAQs, references, and vendor web pages when appropriate

Safari Books Online

IUPUI's University Library provides access to books from O'Reilly Media about programming and information technology. Follow the link and log in with your IUPUI-affiliated Network ID or University Library-only User ID.

The Tech Support Guy

Volunteer-run site that answers questions from users of all experience levels

TechWeb Encyclopedia

Sponsored by TechWeb, this site has a large, cross-referenced dictionary.

For links to further resources, see Google Directory - Computers > Internet > Resources and Computers and Internet in the Yahoo! Directory.

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