Where can I find online help for my computing questions?
In addition to Indiana University's Knowledge Base and the UITS Services and Support site, thousands of sources of computing information are available on the Internet. Many, such as most online FAQs, are very specific; however, a number of services provide help and documentation for a broad array of computing subjects. Some of the better sites include:
- Apple Knowledge Base
- Answers to questions regarding Apple's software and hardware
products
- Books24x7
- For faculty, staff, and students at IU, the IU Libraries provide
access to Books24x7's ITPro Referenceware Library, a searchable
collection containing full electronic versions of over 2,500 IT
professional and technical books from over 80 publishers. For
information about using this service, see the IU
Libraries Resources Help File. Log in with your ADS
domain username and passphrase to access Books24x7
ITPro.
- GNU Info Tree
- Hypertext documentation source for much of GNU's software
- The Internet FAQ Archives
- Searchable archive of Usenet FAQs, with links to other
FAQ archives
- Internet RFCs (Request for Comments)
- Informational documents and specifications from the Internet
Engineering Task Force. Specifications are often standard-track
material and include detailed descriptions of potential Internet
technologies. Informational documents are less technical overviews,
more suitable for less experienced computer users.
- Microsoft Help and Support
- Answers to questions regarding Microsoft products
- Mozilla support
- Answers to questions regarding Mozilla products, including
Firefox and Thunderbird
- Netlingo
- Online dictionary that includes links to FAQs, references, and
vendor web pages when appropriate
- Safari Books Online
- IUPUI's University Library provides access to books from
O'Reilly Media about programming and information technology. Follow
the link and log in with your IUPUI-affiliated Network ID or
University Library-only User ID.
- The Tech Support Guy
- Volunteer-run site that answers questions from users of all
experience levels
- TechWeb Encyclopedia
- Sponsored by TechWeb, this site has a large, cross-referenced dictionary.
For links to further resources, see Google Directory - Computers > Internet > Resources and Computers and Internet in the Yahoo! Directory.
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Last modified on October 13, 2009.
Last modified on October 13, 2009.







