Where can I find online help for my computing questions?

In addition to Indiana University's Knowledge Base and the UITS Services and Support site, thousands of sources of computing information are available on the Internet. Many, such as most online FAQs, are very specific, detailing information appropriate to a single newsgroup, program, or technology. However, there are a number of services providing help and documentation for a broad array of computing subjects. Some of the better sites include:

Books24x7: For faculty, staff, and students at IU, the IU Libraries provide access to Books24x7's ITPro Referenceware Library, a searchable collection containing full electronic versions of over 2,500 IT professional and technical books from over 80 publishers. For information about using this service, see the IU Libraries Resources Help File. You will need to use your ADS Domain username and passphrase to access Books24x7 ITPro.
Apple Knowledge Base: Answers to questions regarding Apple's software and hardware products: http://www.apple.com/support/
GNU Info Tree: The GNU Info Tree is the hypertext documentation source for much of GNU's software. You can find it at several sites, including: http://www.cs.utah.edu/dept/old/texinfo/texinfo.html
The Internet FAQ Archives: Searchable archive of Usenet FAQs. Includes links to other FAQ archives: http://www.faqs.org/faqs/
Internet RFCs (Request for Comments): Distributed by the Internet Engineering Task Force (IETF), the two main kinds of RFCs are informational documents and specifications. Specifications are often standard-track material and include detailed descriptions of potential Internet technologies. Informational documents are less technical overviews, more suitable for less experienced computer users. The RFC Editor, which is responsible for publishing the RFCs, maintains a database with options for searching by title, number, and author, as well as links to RFC mirrors, at: http://www.rfc-editor.org/rfc.html
The Jargon File: The Jargon File documents the slang and buzzwords popularized by computer enthusiasts, and is available at many sites. Visit: http://www.catb.org/~esr/jargon/html/index.html
Microsoft Help and Support: Answers to questions regarding Microsoft products: http://support.microsoft.com/default.aspx
Netlingo: Online dictionary that includes links to FAQs, references, and vendor web pages when appropriate: http://www.netlingo.com/
Support for Mozilla Software: Answers to questions regarding Mozilla products, including Firefox and Thunderbird: http://www.mozilla.org/support/
The Tech Support Guy: This site is a huge resource that primarily covers IBM-compatible computers and Windows: http://www.techguy.org/
TechWeb Encyclopedia: Sponsored by TechWeb, this site has a large, cross-referenced dictionary: http://www.techweb.com/encyclopedia/
whatis.com: Each entry in this online dictionary is cross-referenced: http://whatis.techtarget.com/
Webopedia: Sponsored by Ziff-Davis, each entry in this comprehensive dictionary is cross-referenced and has links to related pages: http://www.webopedia.com/

Google and Yahoo! also offer directory pages that link to many sites that offer information and help. Visit:

http://directory.google.com/Top/Computers/Internet/Resources/ http://dir.yahoo.com/Computers_and_Internet/

Also see:

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Last modified on April 30, 2008.

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