In Microsoft Outlook, how do I view other users' calendars, or other folders to which I have access?
If you have permission to access any folders in another user's Exchange mailbox in Outlook, you may open the folders on demand. If you need more frequent access to them, or access to a subfolder, you may add another user's mailbox to your Outlook Folder List. For more information on setting folder permissions, see In Outlook for Windows, how do I allow other users to view my Calendar or other folders in my Exchange mailbox?
Opening another user's folder on demand in Outlook 2000, 2002, 2003, or 2007
This method will allow you to open one of the primary mailbox folders
(Calendar, Contacts, Inbox,
Journal, Notes, or Tasks) in a
separate window that will not reappear the next time you start
Outlook:
- From the
Filemenu, selectOpen, and thenOther User's Folder....
- In the
Open Other User's Folderwindow, type the other person's username, or use theName...button to select the person's name from the Address Book.Note: You can only open the mailbox of another Exchange user.
- From the drop-down list, select the folder you wish to open. If
that folder is not listed, the only way you can access
it is to add the other user's mailbox to your Outlook Folder
List.
- Click
OKorOpen. The folder should open in a new window. If you receive an error message about permissions, check with the mailbox's owner to ensure that you have permission to access the folder you're trying to open.
Adding another user's mailbox to your Outlook Folder List in Outlook 2000, 2002, 2003, or 2007
Note: Although you can add other users' mailboxes to your Outlook Folder List without having any permissions for their mailboxes, you will not be able to view them unless you have at least Reviewer permission.
- In Outlook 2007, from the
Toolsmenu, selectAccount Settings.... HighlightMicrosoft Exchange, and clickChange. Then click theMore Settings...button.In Outlook 2002 and 2003, from the
Toolsmenu, selectE-mail Accounts...and then select the radio button next toView or change existing email accounts. ClickNext. At the next screen, highlightMicrosoft Exchange Server, and clickChange. Then clickMore Settings.In Outlook 2000, from the
Toolsmenu, selectServices.... HighlightMicrosoft Exchange Serverand clickProperties. - Click the
Advancedtab, and then click theAdd...button. This allows you to add mailboxes to your Outlook Folder List.
- In the "Add Mailbox" field, enter the username or name (in
lastname, firstnameformat) of the person to whose mailbox you have shared access.
- You should now see the additional mailbox on the Folder List. (If
you can't see the Folder List, select
View, and thenFolder List.) Any folders that a user gives you permission to access should be listed under the other person's mailbox. If you cannot expand the Folder List, the other person has not given you permission to access the mailbox.
- If you like, you can create a shortcut to a folder by dragging it to the Outlook Bar (the leftmost column visible).
Also see:
- In Microsoft Outlook 2002, 2003, and 2007, what are personal folder files, and how do I create them?
Last modified on May 13, 2009.






