At IU, in Outlook Express for Windows, how do I read my Exchange mail using IMAP?

If you do not want to use Outlook or Outlook Web Access (OWA), you can use IMAP with Outlook Express to read your Exchange email.

Setting up Outlook Express

If you've never used Outlook Express for email, the Internet Connection Wizard should start the first time you launch Outlook Express. If you've already configured your account and wish to reconfigure or add another account (or if the Internet Connection Wizard fails to start), follow the directions below to manually start the Internet Connection Wizard, which will walk you through setting up your account.

Manually starting the Internet Connection Wizard

1. From the Tools menu, select Accounts... .
   
   
2. Click the Add button, and select Mail... . Account setup will begin.

Configuring Outlook Express with the Internet Connection Wizard

1. Follow the prompts to enter your name and email address, clicking Next after each entry.

   If you are unsure of your exact IU email address, see At IU, what is my email address?

2. In the "My incoming mail server is" section, select IMAP.
   
   
3. For "Incoming mail server:", enter imap.exchange.iu.edu .
   
   

4. In the "Outgoing" or "SMTP" server field, type:

   mail-relay.iu.edu
5. Click Next to proceed to the mail login information.
   
   
6. For "Account name:", enter your username.
   
   
7. In the "Password:" field, if you are the only one who uses your computer, enter your password. If you share your computer, do not enter your password, and uncheck the box next to Remember password. Click Next.
   
   Note: Do not choose Log on using Secure Password Authentication.
   
   
8. In Outlook Express 4 (but not 5 or 6), it will also prompt you for:
   
   
   1. "Friendly name:" Enter something you associate with the server and account (e.g., Work Email or My Exchange Account).
   2. "Connection type:"
      
      
      • If you wish to dial in automatically when you start Outlook Express, choose Connect using my phone line.
      • If you usually connect with Dial-up Networking or the communications software available from IUware before you start Outlook Express, choose I will establish my Internet connection manually.
      • If your computer has a direct Ethernet connection, choose LAN.

      Note: Outlook Express will be much slower if you are accessing your mail over a dial-up connection.

9. Click Finish, and then click Close. If you are prompted to download the folder list for the IMAP account, click No.
   
   
10. From the Tools menu, select Accounts... . Click the Mail tab, and highlight the account you just created.
    
    
11. Click the Properties button.
    
    
12. Click the General tab. Under "Mail Account", enter a name such as Work Email or My Exchange Account .
    
    
13. Click the Servers tab, and, under the "Outgoing Mail Server" section, make sure the checkbox for My server requires authentication is selected.
    
    
14. Click the IMAP tab. To avoid error messages when sending mail, uncheck the box next to Store special folders on IMAP server.
    
    
15. Click the Advanced tab, and under both the "Outgoing mail (SMTP)" and "Incoming mail (IMAP)" sections, make sure that the checkboxes for This server requires a secure connection (SSL) are selected.
    
    
16. Click Apply, then OK, and then Close.

To check your mail, find your mail account in the list of servers and folders on the left. When it asks you to download folders, allow it.

Also see:

• In Outlook Express or Entourage, how do I move or save multiple messages?
• What is the difference between Microsoft Outlook and Microsoft Outlook Express?
• At IU, how do I configure Outlook Express for Windows to read my mail on the Cyrus mail system?
• At IU, why am I having trouble connecting to my Exchange account via IMAP?