How do I obtain and update my device drivers?
A device driver is a program that allows an operating system to communicate with hardware devices. To view the hardware devices on your computer, as well as the status of each device's driver, open your Device Manager.
Note: The following instructions require you to have a working Internet connection. If you do not have one, see Connecting to the Internet at IU.
On this page:
- Downloading drivers online (recommended)
- Updating drivers in Windows 7 and Vista
- Updating drivers in Windows XP
- Updating drivers in Mac OS X
Downloading drivers online (recommended)
As a consequence of formatting a hard drive, or for other reasons, you may need to obtain new device drivers manually. If you do not already have drivers, you can download most drivers and driver updates from your computer manufacturer's support site. To obtain device drivers from a manufacturer's support site, you will typically need to enter the specific model of your computer, and then find the appropriate drivers to download and install.
Note: Before attempting to download drivers, make sure the correct driver for your network adapter is installed. If it is not installed, download the drivers from a networked computer, save them to a portable media device, and then install them on your computer. If you are a student, faculty member, or staff member at Indiana University, you can download drivers in the Student Technology Centers (STCs).
Following are support sites for some common computer manufacturers:
- Acer Service & Support
- ASUS Support
- Compaq Support
- Dell Drivers & Downloads
- Gateway Drivers & Downloads
- HP Support & Drivers
- Toshiba Support
Following are some additional, general sites for obtaining drivers:
For help at Indiana University Bloomington, contact the UITS Support
Center at 812-855-6789, or send email to
ithelp@iu.edu . At IUPUI, send email to the
same address, or phone the UITS Support Center at 317-274-4357.
Updating drivers in Windows 7 and Vista
- From the
Startmenu, selectControl Panel.
- For Windows 7, switch to
Small Iconsview. For Vista, on the left-hand side, selectSwitch to Classic View.
- Click (Windows 7) or double-click (Vista) the
Device Manager.
- To update all drivers, select your computer's name, and, from the
Actionmenu, chooseScan for Hardware Changes. This should install any missing drivers.
- To update a specific or working driver:
- Double-click the type of device (e.g. network adapter), and then double-click the device itself.
- In the window that opens, from the
Drivertab, chooseUpdate Driver.... - Click
Search automatically for updated driver software. For Vista, also selectAlways search online. - Click
Close(Windows 7) orFinish(Vista) to finish the installation.
- Restart your computer.
Updating drivers in Windows XP
- From the
Startmenu, selectControl Panel.
- On the left-hand side, click
Switch to Classic View. Double-clickSystem.
- From the
Hardwaretab, clickDevice Manager.
- To update all drivers, select your computer's name. Then, from the
Actionmenu, chooseScan for Hardware Changes. This should install any missing drivers.
- To update a specific driver:
- Double-click the type of device (e.g. network adapter), and then double-click the device itself.
- In the window that opens, from the
Drivertab, selectUpdate Driver.... - If you are asked whether to allow Windows to search for software
by connecting to Windows Update, choose
Yes, now and every time I connect a device. - Select
Install the software automatically - Click
Finishto complete the installation.
- Restart your computer.
Updating drivers in Mac OS X
Updating Mac drivers is usually a fairly straightforward process. For drivers not distributed by Apple, see the relevant manufacturer website for your driver; a number of these are listed below.
For drivers that are either part of the OS X software (e.g., AirPort drivers) or are distributed by Apple (e.g., drivers for Canon cameras), use the Software Update utility, as follows:
- From the Apple menu, select
Software Update....
- In the window that opens, the individual update choices should be
shown; if they are not visible, click
Show Details.
- Check the respective box for each driver or piece of software you
wish to update.
- When you are finished selecting the software to update, click
Installin the bottom right corner of the window.If the software you selected requires a restart of your computer, you will then be directed to do so.
Last modified on February 09, 2012.







