ARCHIVED: In Microsoft Outlook, how do I add a contact from the GAL?

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Using Outlook, to add a contact from the Global Address List (GAL), follow these instructions:

In Outlook 2010:

  1. Open your Contacts folder, and then double-click in the center pane. Alternatively, in the Ribbon, select New Contact.
  2. In the window that opens, click E-mail in the "Internet" area.

In earlier versions of Outlook:

  1. Open your Contacts folder, and from the File menu, select New, and then Contact.
  2. In the window that opens, next to the "Email" field, click the Address Book icon.

Your Outlook Address Book will appear, and you can then insert the name directly into the email address of the contact.

When the Select Name window opens, first make sure the "Show Names from the:" drop-down list is set to Global Address List. When you enter the name you are searching for, use the following format:

  lastname, firstname

To make sure you are adding the proper person to your Address Book when you highlight a name, right-click the name (in earlier versions, click Advanced) and choose Properties. This will give more information about the user you have selected.

Once you have the user selected, click OK. Back in the Contact window, click Save and Close.

This is document ahlx in the Knowledge Base.
Last modified on 2018-01-18 12:39:56.