Indiana University
University Information Technology Services
  
What are archived documents?
Login>>
Login

Login is for authorized groups (e.g., UITS, OVPIT, and TCC) that need access to specialized Knowledge Base documents. Otherwise, simply use the Knowledge Base without logging in.

Close

In Windows, when trying to execute a program, why do I receive the message "Drive or network connection that the shortcut refers to is unavailable"?

This message can occur for a couple of reasons:

  • You may be attempting to execute a program from a network server. Make sure you have logged in correctly, and that the server you want to access is currently functioning.

  • The application may have been moved or a shortcut may have been changed to point to the wrong location. To check this, follow these steps:

    1. Right-click the icon you attempted to run the program from, and then click Properties.
    2. Select the Shortcut tab. Take note of the line listed in the "Target:" field and, if applicable, in the "Start in:" field.
    3. From the Start menu, choose Find or Search, then Files or Folders... or For Files or Folders... .
    4. In the "Named" field, enter the name of the application listed in the "Target:" field (from step 2). For example, if the "Target:" field listed C:\Program Files\Microsoft Office\Office14\OUTLOOK.EXE, you would enter: OUTLOOK.EXE
    5. In the "Look in:" field, select My Computer. Click Find Now.
    6. If your system can't find the application, it has most likely been deleted, and you will need to reinstall it.
    7. If you find the application in a folder other than the one listed in the "Target:" field (from step 2), you can correct the shortcut to point to the application by editing that line. Do this by returning to step 2 above, and making the appropriate changes to the "Target:" field and, if applicable, the "Start in:" field.
This is document ahmc in domain all.
Last modified on October 10, 2011.

Comments/Questions/Corrections

Use this form to offer suggestions, corrections, and additions to the Knowledge Base. We welcome your input!

If you are affiliated with Indiana University and would like assistance with a specific computing problem, please use the Ask a Consultant form, or contact your campus Support Center.

Contact Information

Note: We will reply to your comment at this address. If your message concerns a problem receiving email, please enter an alternate email address.