In Windows, how can I tell what modem I have?

You may have many drivers installed on your computer, but the drivers do not indicate which modem you have. To determine which modem you have, follow the appropriate steps below for your operating system. The results will look something like the following:

"Sportster 33600 v6.0"

This result means that your computer detected a U.S. Robotics Sportster 33.6Kbps external modem. It also indicates that this modem uses version 6.0 of the device driver used to operate the modem.

Windows 2000 and XP

1. In Windows XP default view, select Start, then Control Panel. In XP Classic View or Windows 2000, select Start, then Settings, and then Control Panel.
   
   
2. In XP Classic View or Windows 2000, double-click the Phone and Modem icon. If you are not in Classic View, click Switch to Classic View on the top of the left pane.
   
   
3. Click the Modems tab. You will see a list of all modems currently installed on your computer.
   
   
4. Highlight the modem for which you would like additional information and click the Properties button.
   
   
5. In the Properties window, click the Diagnostics tab. In the next window, click Query Modem.
   
   
6. Once the modem responds, you will see a list of different AT commands. (These are commands used by the computer to communicate with the modem.) Scroll down until you see "AT I3". Your modem type is displayed to the right of "AT I3".

Windows 95, 98, or Me

In Windows 95, 98, or Me, you can view your modem type in the Control Panel. Follow the steps below:

1. Click the Start button and select Settings, then Control Panel.
   
   
2. Double-click the Modems icon. The Modems window will appear.
   
   
3. Click the Diagnostics tab.
   
   
4. You should see a listing of your COM ports, for example: COM 1 no modem installed COM 2 USR 56k

   If the COM port of your modem is not highlighted, select it.

5. Click the More Info button. Your modem type is displayed to the right of "AT I3".

Windows 3.1 or NT 4.0

Use HyperTerminal or ProComm to determine what modem you have. If you have an external modem, be sure it is turned on. Enter the following terminal command when you start the program:

Also see:

• In Windows, what is the device manager, and how can I use it?
• In Windows 95, 98, or Me, how do I reinstall a modem?
• For my 56K modem, where can I find help?
• In Windows, what are device drivers?