ARCHIVED: Get a public folder using Microsoft Outlook at IU

This content has been archived, and is no longer maintained by Indiana University. Information here may no longer be accurate, and links may no longer be available or reliable.

Note:

UITS highly recommends using resource rooms rather than public folders, as resource rooms have additional and more flexible functionality and are more easily managed by departments. If your department needs a resource room, a registered IT Pro can contact UITS Support Center Tier 2 to request one.

At Indiana University, to get a public folder in Microsoft Outlook:

Open the Outlook Folder List:
In Outlook 2016, press Ctrl-6 or click the Folder List icon at the bottom of the navigation pane.

In Outlook 2013, press Ctrl-6.

In Outlook 2010, press Ctrl-6 or click the Folder List icon at the bottom of the navigation pane.
Near the bottom of the Folder List, find the folder named Public Folders.
If it isn't already expanded, expand this folder by clicking the + (plus sign) to the left. Next, expand the folder named All Public Folders, and then the Departments folder.
You will see the top-level departmental public folders. If your school or department has a folder here, you will probably want to create a subfolder of that folder. To find out whom to contact about creating this subfolder:
1. Right-click the folder for your school or department and select Properties.
2. In the resulting "Exchange Properties" box, select the Summary tab.
3. At the top of the window, you should see a list of folder contacts (sometimes the list will contain only one email address). Send email to someone from this list to request a public folder.
If your department does not have a top-level departmental folder, a registered IT Pro can contact UITS Support Center Tier 2 (requires authentication) to request one.

For more about public folders on IU Exchange, see the Public folders section of Exchange service policies at IU.