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In IU Webmail, how do I recover the text of an email message when an error occurs during sending?

In IU Webmail, when you try to send email and there is an error during sending, you'll receive an error message stating that your email was not sent, and showing the server transcript that tells you what happened and why the message was not sent. In Webmail, the message you tried to send is saved as an attachment to the error message. It will not be in your Sent Items folder.

To retrieve the text of the message you tried to send, click the second attachment in the error message, which is usually labeled:

attachment of type message/rfc822

Here's an example of the error message:

From: Mail Delivery Subsystem <MAILER-DAEMON@indiana.edu> To: <janedoe@indiana.edu> Time: Fri, 8 Dec 2000 10:57:28 -0500 (EST) Subject: Returned mail: see transcript for details ----- The following addresses had permanent fatal errors ----- <=?iso-8859-1?q?hot=5Fmail@hotmail.com?=> (reason: 550 Host unknown) ----- Transcript of session follows ----- 550 5.1.2 <=?iso-8859-1?q?hot=5Fmail@hotmail.com?=>... Host unknown (Name server: hotmail.com?=: host not found) attachment of type message/delivery-status attachment of type message/rfc822

Note: The two attachments will be clickable links.

This is document ajfa in domain all.
Last modified on October 21, 2009.

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