In IU Webmail, how do I recover the text of an email message when an error occurs during sending?

Note: This information pertains solely to the current (i.e., production) Webmail interface for Cyrus email accounts at Indiana University. UITS is testing a new version of the Webmail interface; see Information about the Webmail pilot project.

In IU Webmail, when you try to send email and there is an error during sending, you'll receive an error message stating that your email was not sent, and showing the server transcript that tells you what happened and why the message was not sent. In Webmail, the message you tried to send is saved as an attachment to the error message. It will not be in your Sent Items folder.

To retrieve the text of the message you tried to send, click the second attachment in the error message, which is usually labeled:

Here's an example of the error message:

Note: The two attachments will be clickable links.

Also see:

• Features of IU Webmail
• In IU Webmail, what are Options and how do I use them?
• In IU Webmail, how do I check my account quota?
• Why are some people at IU not receiving the email I send them?