At IU, in Outlook, how do I read my Cyrus or Exchange email using IMAP?
Note: To configure a desktop client to read your Imail or Umail account, see Configuring an email client for Imail or Umail.
On this page:
Outlook 2010
- From the
Filemenu, selectAccount Settingstwice.
- In the
E-mailtab, clickNew.
- In the Add New Account window, select
Manually configure server settings or additional server types, and then clickNext.
- Under "Choose Service", select
Internet E-mail, and then clickNext.
- Under "Internet E-mail Settings":
- Under "User Information", enter your full name and your email address.
- Under "Server Information", next to "Account Type", select
IMAPfrom the drop-down list. - Next to "Incoming mail server", enter the name of your
IMAP server:
- To access your Cyrus mail account, enter
imap.iu.edu. - To access your Exchange account, enter
imap.exchange.iu.edu.
- To access your Cyrus mail account, enter
-
In the "Outgoing" or "SMTP" server field, type:
mail-relay.iu.edu - Under "Logon Information", enter your IU Network ID.
Note: Do not select
Require logon using Secure Password Authentication.
- Click
More Settings, and then, on theOutgoing Servertab, selectMy outgoing server (SMTP) requires authentication.
- On the
Advancedtab:
- Under "Incoming server (IMAP)", next to "Use the following type
of encrypted connection", select
SSLfrom the drop-down list. - Under "Outgoing server (SMTP)", next to "Use the following type of
encrypted connection", select
SSLfrom the drop-down list.
- Under "Incoming server (IMAP)", next to "Use the following type
of encrypted connection", select
- Next to "Outgoing server (SMTP):", change the port number from 25
to 465.
- Click
OK, and then clickNext. Outlook will test the account settings, and prompt you to enter your Network ID passphrase:
- To finish the test, enter your passphrase
and click
OK. - To exit, click
Cancel.
If the test completes successfully, click
Close, and then clickFinish.If the test fails, errors will be listed on the
Errorstab. If you cannot fix the errors on your own, contact your campus Support Center for help. ClickClose, and then clickFinish. - To finish the test, enter your passphrase
and click
- Click
Closeto close the Account Settings window.
If you have folders in IU Webmail or Exchange via IMAP that don't appear in Outlook:
- After following the steps above, and making sure Outlook can
download messages from your Inbox, select your (IMAP) Inbox from the
Navigation Pane, and then, on the
Foldertab, clickIMAP folders.
- In the IMAP Folders window, click
Query.
- Click to select a folder you would like to access in Outlook, and
then click
Subscribe. A folder icon will appear next to the folder you chose. Repeat this for other folders you want to add.
- When you're finished, click
Apply, and then clickOK.
Outlook 2007
When you launch Outlook 2007 for the first time, you will be prompted for your email account settings. To connect to your Indiana University Cyrus or Exchange account using IMAP:
Note: If you primarily use Outlook on campus or over a VPN and you would like to connect with full Exchange functionality, see At IU, using Outlook 2010 or 2007, how do I access my Exchange mailbox?
- When you first launch Outlook 2007, you may be prompted to create
a new profile. Enter a name for this profile (e.g.,
Imap) and clickOK.
- In the
Auto Account Setupwindow, enter your full name, your email address, and your IU Network ID passphrase. CheckManually configure server settings or additional server typesand clickNext.If you are unsure of your exact IU email address, see At IU, what is my email address?
- In the
Choose E-Mail Servicewindow, chooseInternet E-mailand clickNext.
- In the
Internet E-mail Settingswindow:
- Under "User Information", enter your full name and your email address.
- Under "Server Information", from the "Account Type" drop-down menu,
choose
IMAP. - Next to "Incoming mail server", enter the name of your
IMAP server:
- To access your Cyrus mail account, enter
imap.iu.edu. - To access your Exchange account, enter
imap.exchange.iu.edu.
- To access your Cyrus mail account, enter
-
In the "Outgoing" or "SMTP" server field, type:
mail-relay.iu.edu - Under "Logon Information", enter your IU Network ID. Do
not check
Require logon using Secure Password Authentication. ClickMore Settings....
- On the
Outgoing Servertab, checkMy outgoing server (SMTP) requires authentication.
- On the
Advancedtab, chooseSSLfrom the drop-down menus next to "Use the following type of encrypted connection:" for both your incoming server (IMAP) and your outgoing server (SMTP). Next to "Outgoing server (SMTP):", change the port number from 25 to 465.
- Click
OK, thenNext, and thenFinish.
If you have folders in IU Webmail or Exchange via IMAP that don't appear in Outlook:
- After following the steps above and making sure Outlook can
download messages from your Inbox, go to the
Toolsmenu and chooseIMAP folders.
- Click
Query.
- Click each folder you would like to access and click
Subscribe. A folder icon will appear after each folder you subscribe to.
- When you're finished, at the bottom of the screen, click
OK.
Outlook 2002 or 2003
To set up Outlook 2002 or 2003 to access your Cyrus or Exchange email at Indiana University via IMAP:
- From the
Toolsmenu, selectEmail Accounts....
- Select
Add new email account, and then clickNext.
- Choose
IMAP, and then clickNext.
- Next to "Your Name:", enter the name you want to appear in the
"From:" headers of email messages you send.
- Next to "Email address:", enter your IU email address.
If you are unsure of your exact IU email address, see At IU, what is my email address?
- Next to "User Name:", enter your email username.
- Next to "Password:", type your password. If you are the only
person with access to your computer, and you want Outlook to save your
password, check
Remember password. If you leave the box unchecked, you will be prompted for your password each time you send and receive messages.
- Next to "Incoming Mail server (IMAP):", enter the name of your
IMAP server:
- To access your Cyrus mail account, enter
imap.iu.edu. - To access your Exchange account, enter
imap.exchange.iu.edu.
- To access your Cyrus mail account, enter
-
In the "Outgoing" or "SMTP" server field, type:
mail-relay.iu.edu - In the
Email Accountswindow, clickMore Settings....
- Click the
Advancedtab, and under "Incoming server (IMAP):" and "Outgoing server (SMTP):", checkThis server requires a secure connection (SSL). Check the box for each server. Change the outgoing server to465.
- Click the
Outgoing Servertab. CheckMy outgoing server (SMTP) requires authentication, and then selectUse same settings as my incoming mail server.Note: Do not check
Log on using Secure Password Authentication (SPA); this will prevent you from sending mail. - Click
OK, thenNext, and thenFinish.
If you have folders in IU Webmail or Exchange via IMAP that don't appear in Outlook:
- After following the steps above and making sure Outlook
can download messages from your Inbox, right-click the
account name in the folder list and choose
IMAP folders.
- Click
Query.
- Click each folder you would like to access, and then click
Subscribe. A folder icon will appear after each folder you subscribe to.
- When you're finished, click
OKorCloseat the bottom.
The folders will be listed under the Inbox; you may have to click the
+ (plus sign) to see them.
Last modified on October 12, 2011.







