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For Symantec products at IU, where can I find help online?

The Indiana University Knowledge Base has a great deal of information about using Symantec products. Additionally, see Symantec's Support site. For help pertaining to Symantec Endpoint Protection and SAV/NAV Corporate Edition, the products distributed via IUware, click Business Support.

For information about a particular virus or hoax, see Symantec Security Response.

Note: The University Information Security Office (UISO) recommends that you run the latest version of Symantec/Norton AntiVirus software (available to IU students, faculty, and staff for free via IUware) for your operating system, being sure to upgrade safely (see In Windows, how do I safely upgrade to the latest Symantec Endpoint or AntiVirus software?) and to update your virus definitions daily and scan your computer weekly. For instructions, see:

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Last modified on June 03, 2009.

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