For Symantec products at IU, where can I find help online?

The Indiana University Knowledge Base has information about using Symantec products at IU. You can also find help at Symantec's Support site. For help pertaining to Symantec Endpoint Protection and SAV/NAV Corporate Edition (the products distributed via IUware), from within the programs, click Business Support.

For information about a particular virus or hoax, see Symantec Security Response.

Note: The University Information Security Office (UISO) recommends that you run the latest version of Symantec virus protection software (available to IU students, faculty, and staff free of charge via IUware) for your operating system. Be sure to upgrade safely, update your virus definitions daily, and scan your computer weekly. See In Windows, how do I safely upgrade to the latest Symantec Endpoint or AntiVirus software?

See:

• Windows: In Symantec/Norton AntiVirus for Windows, how do I schedule automatic LiveUpdates and virus scans?
• Mac OS and OS X: In Symantec Endpoint Protection for Mac OS X, how do I schedule automatic LiveUpdates and virus scans?

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