In Windows 2000, why does my VPN connection to IUB or IUPUI stop responding?

Windows 2000 computers may stop responding when connected to the IU Bloomington or IUPUI VPN servers. This behavior has occurred only on computers that have Windows 2000 installed with no service packs. To correct this problem, install the latest Windows 2000 service pack. You can find it on Microsoft's Windows 2000 Downloads page.

Note: Certain Microsoft updates, service packs, and hotfixes are available from IUware Online. However, Windows Update or Mactopia is the preferred site for such items. You may access Windows Update for Windows at:

For Mac OS and OS X, see:

Note: To use the wireless network on any Indiana University campus, you must first ensure that you have a strong wireless connection signal. For added security and full access to IU resources, you need to establish a VPN connection. IU students, faculty, and staff need to register their computers before making a wireless connection at IU Bloomington and IUPUI. See the instructions in the "On-campus wireless" section of At IUB and IUPUI, how do I register my computer? (If you are using a Network Access account, instead see At IUB and IUPUI, what is a Network Access account, and how do I get one?)

Also see:

• In Windows 2000, how do I make a VPN connection to the IU network using PPTP?
• Using a Lucent ORiNOCO wireless card in my laptop computer, why am I sometimes not able to connect?