For the IUIE, how do I get help?
Within the IUIE (Indiana University Information
Environment), the Help link in the upper right corner of the
screen will direct you to the answers to many common questions. If
the answer you need isn't among these help topics, use the
Feedback icon to send email to the IUIE help desk. You can
also submit a request directly by contacting
iuie-request@indiana.edu .
The Help Desk provides support for problems using IUIE applications and creating reports (including SQRs) to be published in the IUIE.
If you have questions regarding specific IUIE report objects, contact the appropriate group below:
-
Student and admissions data: Email
sishelp@indiana.edu. For SIS training, see SIS Training & Support. - FDRS and TimeKeeping data: Complete the FMS Support Form. For training and additional information, see the FIS Support Center.
-
EPIC data: Email
purhelp@indiana.edu. For more, see IU Office of Procurement Services.Note: EPIC, the Electronic Procurement and Invoicing Center, was retired on February 15, 2013, and has been replaced by the Kuali Financial System (KFS). For more, see What is the Kuali Financial System (KFS) and how do I get help with it?
- HRMS data: Contact HRMS Support. Also see the HR Systems site.
For questions about which reports to run or what parameters to use to retrieve specific data, refer to the help desk for your application area.
Last modified on February 07, 2013.
