ARCHIVED: What services does the UITS Support Center offer at 812-855-6789?

The UITS Support Center is available to the Indiana University community at 812-855-6789, 24 hours a day, 7 days a week.

So that Support Center staff can efficiently assist you, be ready to provide details about your problem or question. See What should I do before I contact the UITS Support Center for help?

Monday-Friday, 8am-5pm*

The full range of services includes:

• Expert computer workstation support for both Windows and Macintosh
  
  
• Expert help on central services such as email, Oncourse, Oncourse CL, and web services
  *Service begins at 7am.
  
  
• Centralized problem reporting and tracking on IU systems
  *Service begins at 7am.

Evening and weekend hours

• Basic computer workstation support for both Windows and Macintosh
  
  
• Basic help on central services
  
  
• Centralized problem reporting and tracking on IU systems
  
  
• Ticket creation for more complex workstation and central service issues, addressed by experts during normal business hours

Also see:

• How do I contact the Support Center at each IU campus, and what are the hours and options for help?