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UITS Support Center walk-in locations and services

Bloomington

The Support Center in Bloomington has three walk-in locations:

  • Information Commons (IC): First floor of the Herman B Wells Library; Monday-Thursday 8am-midnight, Friday 8am-9pm, Saturday noon-5pm, and Sunday noon-midnight.
  • Indiana Memorial Union (IMU) M089: Monday-Friday, 10am-5pm
  • Cyberinfrastructure Building lobby: Monday-Friday, 8am-5pm

Additionally, the walk-in location in the IC offers the following services for a fee:

  • Shared-system file recovery
  • Carry-in workstation help
  • Software and driver installation
  • Operating system rebuilding
  • File backup (with operating system rebuild)

The UITS Support Center walk-in location in the Information Commons in Bloomington accepts cash, checks, departmental billing, IU CampusAccess cards, or credit cards (Visa, MasterCard, and Discover only). CampusAccess and credit card payments are accepted only from the person to whom the card was issued, and personal checks are accepted only from the person whose name is on the check. Bursar billing is not available.

Note: The UITS Support Center walk-in locations in the IMU and the Cyberinfrastructure Building lobby provide limited support services; they do not offer software sales, print credits, or carry-in consultations.

Indianapolis

The Support Center in Indianapolis has a walk-in location in the Informatics and Communications Technology Complex, room IT 129. It is open Monday-Thursday 8am-9pm, Friday 8am-5pm, Saturday 9am-3pm, and Sunday noon-4pm. On weekdays when classes are not in session, it is open 8am-5pm. It is closed on Saturdays and Sundays when classes are not in session, Saturdays and Sundays of holiday weekends, and some holidays.

The walk-in location at IUPUI offers the following services:

  • New account generation (including sponsored accounts)
  • Password changes
  • Email troubleshooting
  • General software/hardware help (though carry-in service will be available in the future, consultants cannot at this time work on computers)
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Last modified on October 10, 2011.

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