ARCHIVED: For faculty and staff at IUPUI, what features are available on office telephones?
At IUPUI, a variety of telephone features are available to faculty and staff members. In the table below, select the appropriate link for details regarding each individual feature.
Note: The funding model for telecommunication and network charges at IUB and IUPUI has changed as of July 1, 2011. All of the following phone features are included in a basic bundle at no charge. For more, see ARCHIVED: About changes in funding for telecommunication and network services at IUB and IUPUI and Rates for Direct-Bill Services FY 2011-12.
Included on all new lines by default
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Included in basic bundle; added to lines by request
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Included in basic bundle; require a business set
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Following are detailed descriptions of all features available:
Feature | Description |
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Automatic Dial | Allows you to program a button to automatically dial another number
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Caller ID | Allows you to see incoming call information such as telephone
number and name
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Call Forward All Calls | Allows you to temporarily redirect all incoming calls to another
telephone; overrides Call Forward Busy and Call Forward Don't
Answer features while activated. Choose Call Forwarding
Universal (allows forwarding to any number) or Call Forwarding
Intragroup (allows forwarding to campus numbers only).
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Call Forward Busy | Allows call
forwarding to a preselected number when your line is busy
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Call Forward Don't Answer | Allows call forwarding to a preselected number after your line rings
three times
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Call Hold | Allows you to place your current call on hold while you
answer another ringing phone, make another outgoing call,
or retrieve a call waiting call; for use on single line sets only
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Call Park | Allows you to park a call against your number and retrieve that call
from another telephone line
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Call Pickup | Allows you to answer an incoming call from another phone within the
same call pickup group
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Call Transfer | Allows you to transfer an incoming call to another line
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Call Waiting Basic | Plays a tone on the line to notify you that another call is
trying to reach you; allows you to answer the second call or
let it go unanswered. If you choose to answer, you can toggle
between the two calls using the Call Hold feature.
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Consultation Hold | Allows you to place one call on hold while speaking with someone
else
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Dial Call Waiting | Allows a station to send a Call Waiting tone against
a phone by dialing a feature access code prior to dialing the
on-campus five-digit number
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Directed Call Park | Allows you to park a call against any campus telephone number and
retrieve it from any location by dialing an access code and
the telephone number the call is parked against
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Directed Call Pickup | Allows you to answer a specific ringing telephone whether or not
it is in your Call Pickup Group by dialing the access code plus
the station number
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Group Intercom | Allows you to place and receive calls between group
members using a one-, two-, or three-digit code. The group of phones
is identified and each is assigned a Group Intercom (GIC) number.
Each phone may then be dialed using its GIC number. This feature
requires a special button on a multi-line telephone.
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Intercom | Creates a direct intercom path between two
business sets; requires a special button on each set
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Key Short Hunt | Allows incoming calls to hunt through the keys on a business set
to find an available number when the numbers assigned to these keys are primary
on that set
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Last Number Redial | Allows you to dial ## to redial the last number dialed
from any line on a set
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Make Set Busy | Allows you to turn off ringing for all lines on your
set; requires a special button
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Message Waiting (MWS) | Indicates when you have a voice mail message in your voice mail box
with a stutter dial tone or a light, and
allows you to respond. Also allows you to activate the Message
Waiting lamp on another phone line; if the recipient responds,
your phone is automatically dialed.
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Message Waiting Light | With the Message Waiting feature, uses a light rather
than a stutter dial tone to indicate a waiting message.
Extra feature on single line phone; default on business sets.
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Ring Again | Rings your line when a busy phone line becomes free, and allows you
to automatically redial the number
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Six-Party Conference | Allows you to host up to a six-party conference call
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Speed Call Long | Allows you to control thirty Speed Call numbers within
your group; used with Speed Call User
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Speed Call Short | Allows you to program a list of ten frequently called numbers
and dial these using an access code or a key plus one digit
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Speed Call User | Allows you to share a list of thirty Speed Call numbers with your
group; requires one member of the group to have Speed Call Long to
program the list
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Three-Way Calling | Allows you to host a three-party conference call
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Voice Mail (UMS) | Allows you to have your calls deposited in the voice mail system,
via Call Forward Busy, Call Forward Don't Answer, and Call Forward
All Calls
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Last modified on 2018-01-18 13:23:04.