ARCHIVED: In IU Webmail, how can I view Japanese language characters?
This content has been archived, and is no longer maintained by Indiana University. Information here may no longer be accurate, and links may no longer be available or reliable.
IU Webmail may display JIS Japanese characters (also called ISO-2022-JP) incorrectly because these characters conflict with ASCII HTML characters. To view Japanese characters in Webmail:
- From the top menu, click .
- Under "Message Options", click .
- Check the box for , and then click .
- To return to your mail, click .
When you read a message in Webmail, you will see a new link that says
. When you click this link, Webmail will convert the message to UTF-8, which does not conflict with ASCII HTML. The link converts all of the common Japanese encodings, including Shift-JIS and EUC-JP.To view a UTF-8 message properly, you must configure your web browser to recognize UTF-8; check your browser's help for instructions.
This is document amkc in the Knowledge Base.
Last modified on 2018-01-18 13:21:51.