ARCHIVED: In IU Webmail, how can I view Japanese language characters?

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IU Webmail may display JIS Japanese characters (also called ISO-2022-JP) incorrectly because these characters conflict with ASCII HTML characters. To view Japanese characters in Webmail:

  1. From the top menu, click Options.
  2. Under "Message Options", click Message Viewing.
  3. Check the box for Show link for JIS encoding, and then click Save Options.
  4. To return to your mail, click Inbox.

When you read a message in Webmail, you will see a new link that says JIS Encoding. When you click this link, Webmail will convert the message to UTF-8, which does not conflict with ASCII HTML. The link converts all of the common Japanese encodings, including Shift-JIS and EUC-JP.

To view a UTF-8 message properly, you must configure your web browser to recognize UTF-8; check your browser's help for instructions.

This is document amkc in the Knowledge Base.
Last modified on 2018-01-18 13:21:51.