At IU, where can I get help with GIS or remote sensing?

For Indiana University students, faculty, and staff, the following resources are available for help and technical support with GIS and remote sensing software:

IU resources

• GIS contacts by department: These individuals actively use GIS software provided by UITS and may be able to provide support within their department.
  
  
• GIS Resources at Indiana University: Main web site for GIS activities at IU, with information on software, training, spatial data resources, and departments using GIS software
  
  
• IU Knowledge Base: Contains over 80 articles related to GIS and remote sensing, including articles on software installation, GIS training, geoprocessing, managing dataset tables, and spatial data resources; see At IU, where can I find help troubleshooting GIS software?
  
  
• IUCAT (IU's Online Library Catalog): Provides access to a wealth of free tutorials, training guides, software documentation, CDs, and DVDs. To locate GIS- and remote sensing-related documentation and media, log into IUCAT, and then enter your search terms in the "keywords anywhere" field. For example, to see ERDAS information, enter ERDAS. For ESRI information, enter ESRI or ArcGIS.

ArcGIS and ESRI

• ESRI Support Center: This is the best resource for questions about ArcGIS software. Enter your error message or the keywords of your problem in the search box. Look for answers in discussion forums, mailing lists, white papers, and help menus.
  
  
• ESRI Resource Center: These pages provide access to free ArcGIS Online standard services, blogs, methods, frequently asked questions, and tips about using ArcGIS and other ESRI products.
  
  
• ESRI Mapping Center: Learn how to make great looking maps by using professional cartographic concepts and techniques. Ask a cartographer for a solution to your particular mapping challenges.
  
  
• ESRI PDF Tutorials: ArcGIS software tutorials give step-by-step instructions for learning how to perform data analysis functions.
  
  
• ESRI Virtual Campus Courses: Free self-study Virtual Campus courses authored exclusively by ESRI are available only to IU staff, faculty and students.
  
  
• ESRI Instructional Series Podcasts: Listen to free short audio recordings that focus on topics such as tips to improve your workflow, tricks for optimizing your geodatabase, and updates on new software features.
  
  
• ESRI User Forums: The GIS professional community can use this space to ask and answer focused questions or browse past discussions.
  
  

ERDAS IMAGINE and related ERDAS software

• ERDAS web site: ERDAS IMAGINE and LPS support
  
  
• Email Discussion List: Peer-to-peer help on ERDAS IMAGINE, LPS, ArcGIS extensions, geospatial imaging, and GIS issues

GIS

• GIS Discussion and Mailing Lists: Provides a variety of forums and discussion lists for posting questions about GIS.
  
  
• UITS GIS Services: Geographic Information Systems Services within the Research Technologies division of UITS provides support for GIS and remote sensing software across all IU campuses. Contact the GIS Support Specialists for technical support or questions about GIS software.

Also see:

• What are GIS and remote sensing?
• At IU, how can I obtain GIS and remote sensing software?
• At IU, in which student labs can I use GIS software?
• At IU, what LISTSERV lists are available for GIS and remote sensing?
• At IU, how can I access free GIS software?
• At IU, what spatial data resources are available?
• At IU, how can I get training in GIS and remote sensing?