At IU, in Mozilla Thunderbird for Windows, how do I read my Cyrus or Exchange mail using IMAP?

On this page:

• Configuring a new account
• Reading and sending mail

Configuring a new account

Thunderbird for Windows uses an Account Wizard to help you configure your email account(s). The Account Wizard should start the first time you launch the application. If it doesn't, from the Tools menu, select Account Settings... , and then click Account Actions and choose Add Mail Account... . After the Account Wizard starts, to set up Thunderbird to read your Cyrus or Exchange mail:

1. In the Mail Account Setup window:
   
   
   • Next to "Your name:", enter your name as you want it to appear in the "From:" field of your outgoing messages.
     
     
   • Next to "Email address:", enter your Indiana University email address.

     If you are unsure of your exact IU email address, see At IU, what is my email address?

   • Next to "Password:", enter your IU passphrase.
   
   
2. Click Continue.
   
   
3. Thunderbird will now try to find the settings for your IU email account automatically. This process will most likely not result in the correct account settings, but let the process finish. Make sure that IMAP is selected next to the "Incoming" settings, and then click Manual Setup... .
   
   
4. In the Account Settings window that pops up, click Server Settings, which should be located under your IU email address.
   
   
5. In the "Server Name" field, type the name of the IMAP server associated with your Cyrus or Exchange account, as described below:
   
   
   • To access your Cyrus mail account, enter imap.iu.edu .
   • To access your Exchange account, enter imap.exchange.iu.edu .
   
   
6. Next to "Port", make sure that 993 is entered.
   
   
7. In the "User Name:" field, make sure your IU Network ID is entered here.
   
   
8. On the right, under "Security Settings":
   
   
   • For "Connection security", select SSL/TLS.
   • For "Authentication method", select Normal password.
   
   
9. On the left of the Account Settings window, click Outgoing Server (SMTP).
   
   
10. Select the default server listed here (e.g., indiana.edu) and then click Edit... .
    
    
11. In the SMTP Server window, complete the following settings:
    
    
    • Next to "Description", you can enter a label for the server (e.g., IU SMTP). This field is not required.
    • Next to "Server Name:", enter mail-relay.iu.edu .
    • Next to "Port:", enter 465 .
    • Next to "Connection Security", select SSL/TLS.
    • Next to "Authentication Method", select Normal password.
    • Next to "User Name:", enter your IU Network ID username.
    
    
12. Click OK to exit the Account Settings window.

Reading and sending mail

To read your mail, launch Thunderbird and find the account you just added in the Folders pane on the left. Under the account name, click Inbox; you may have to click the corresponding + (plus sign) to see the account's folders. If prompted, enter your Network ID passphrase and click OK to download your messages.

When you send mail, you should see the Mail Server Password Required window. Enter your passphrase, and then click OK. If you want Thunderbird to remember your passphrase, select Use Password Manager to remember this password before clicking OK.

Note: If you have folders in IU Webmail or your Exchange account that don't appear in Thunderbird:

1. After following the steps above and making sure Thunderbird can download messages from your Inbox, right-click the account name in the folder list, and then choose Subscribe... .
   
   
2. Check the box next to each folder you want to access, and then click Subscribe.

   Note: You may have to click the + (plus sign) next to "Inbox" to see all your folders; if you have subfolders, you will have to click the + (plus sign) next to the parent folder to view them.

3. When you're finished, click OK at the bottom.

The folders will be listed under "Inbox"; you may have to click the + (plus sign) to see them.