How can I use UMS from off campus?

You can access your Unified Messaging Service (UMS) messages from any location, on or off campus, through either of the following methods:

• By phone: Access your voice mail messages, and your email messages if using Exchange, by calling the UMS telephone number.

  Enter your full 10-digit mailbox number (i.e., 812-85X-XXXX or 317-27X-XXXX), not just the last 5 digits.

• By email: You can access your voice mail messages just as you do your email, via your regular email client.

  If you are using Exchange, you can also access your voice messages as .mp3 files through Outlook Web App.

To change your settings for UMS, visit:

For help learning how to use UMS, view the UMS Voicemail Training Video, or print the UMS Wallet Card of common shortcuts.

If you have questions about your UMS account on an office phone, contact Enterprise Telecom Consulting at 812-856-2287 (IUB) or 317-274-3004 (IUPUI). Campus housing residents at IUB and IUPUI should contact Campus Housing Telephone Services at 812-855-4455. (This call is free from any campus phone at either campus by dialing 5-4455.) To report trouble with UMS, call 812-855-2111 (IUB) or 317-274-3004 (IUPUI).

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