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At the Support Center walk-in location in Bloomington, what products and services are available for purchase?

Listed below are the services, software, and other products available for purchase at the Support Center walk-in office at the Information Commons in Bloomington.


Service Price and information
File recovery attempt from central system $20 (whether successful or not; see At IU, who can recover files and email accidentally deleted from UITS central systems?)
Carry-in Consulting Operating system installation: $75 ($1/1GB)
Data backup: $35 ($1/1GB)
Software/driver installation: $35 ($5/item)
Network and security setup: $35 ($5/item)
Administrator password reset: $35
Other services: $35/hour
Username change $50 (see At IU, may I change my Network ID username on UITS computing accounts?)
IT Training registration fees Fees vary


Software Price and information
Software CDs and DVDs $5 per CD (including bootable system disks, virus patches, and system patches)
IUware CD $5 (See What software is available on the IUware CD?)
Windows XP on CD $11
Windows Vista Ultimate on DVD $20
Windows Vista Business on DVD $10
Microsoft Office 2003 on CD $27
Microsoft Office 2008 or 2004 (Mac) on CD $25
Microsoft Office 2007 on CD $27

Miscellaneous items Price and information
Blank CD-R $1.25
Blank DVD-R and DVD+R $3
Print quota increase (black and white) $4 per 100 additional pages
Print quota increase (color) Fee varies (See "Supplemental allotments" in About STC printing allotments at IUB.)

The UITS Support Center walk-in location in the Information Commons in Bloomington accepts cash, checks, departmental billing, debit payments from an IU CampusAccess Card, and credit cards (Visa, MasterCard, and Discover only). Credit card payment is accepted only from the person to whom the card was issued, and personal checks are accepted only from the person whose name is on the check. Bursar billing is not available.

Note: All customers must sign the Microsoft user agreement when purchasing Microsoft software.

For information about Support Center walk-in offices (hours and locations), see UITS Support Center walk-in locations and services.

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Last modified on August 13, 2008.
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