How do I change my SafeWord card PIN?

Before you change your SafeWord card PIN (personal identification number), you need to determine whether you have the old or the new type of SafeWord card. To determine which type you have, turn on your SafeWord card and enter your PIN. If your card displays "0", "ECH", or "CHALLANG", you have the old type of card. If your card displays a six-digit alphanumeric code and does not have Bksp and Clr keys, you have the new type of card. After you've determined which type of card you have, follow the appropriate steps below to change your PIN.

Note: Please be sure to follow all the steps below to change your PIN; if you do not, your card may cease to function until it can be reprogrammed or replaced. Reprogramming and/or replacement fees may apply.

Changing your PIN with the old type of SafeWord card

To change your PIN using the old type of SafeWord card:

1. Turn on your SafeWord card.
2. When your card displays "EP", use the SafeWord card keypad to type your PIN, and then press the  E  or Entr key.
3. When your card displays "ECH" or "0", press the  P  or Pin key.
4. When your card displays "SP", enter your new four-digit PIN.

   Note: Your PIN must be all numeric characters.

   You should now be able to log into your SafeWord card with your new PIN.

Changing your PIN with the new type of SafeWord card

To change your PIN using the new type of SafeWord card:

1. Turn on your SafeWord card.
2. When your card displays "ENTER PIN", use your SafeWord card keypad to type your PIN, and then press the Entr key.
3. Press the Pin key. Type your new PIN and then press the Entr key.
4. When asked to confirm your new PIN, re-type it and then press the Entr key.
5. If you have successfully changed your PIN, you will see "SUCCESS" in the SafeWord card display.

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