Email at IU

The following is a small selection of introductory texts from Indiana University's Knowledge Base. You can also search for particular words or phrases throughout the entire Knowledge Base with the full-text search.

Contents

• Email systems at IU
• General information about email at IU
• Student email
• IU Webmail
• Desktop email clients: Outlook
• Desktop email clients: Outlook Express or Entourage
• Desktop email clients: Mac OS X Mail
• Desktop email clients: Netscape
• Desktop email clients: Eudora
• Desktop email clients: Thunderbird
• Managing mail
• Spam
• Troubleshooting
• Appropriate use of email at IU

---

Email systems at IU

• At IU, what email systems are available?
• What is Cyrus mail?
• Imail and Umail
• Reading your Cyrus mail using a desktop client
• At IU, what are Exchange accounts, and how do I obtain one?
• What is Outlook Web Access (OWA)?
• Reading your Exchange mail using a desktop client
• At IU, what is my email address?

For more information, search the Knowledge Base on IU email or email systems, for example.

Back to top

General information about email at IU

• In email, what is a signature?
• How do I send an email message to a group of people?
• Finding email addresses
• How do I address email to people at the various IU campuses?
• What are some guidelines for email etiquette?
• Should I send confidential information via email?

For more information, search the Knowledge Base.

Back to top

Student email

• At IU, what is Imail?
• At IU, what is Umail?
• How private are Imail and Umail accounts?

For more information, search the Knowledge Base.

Back to top

IU Webmail

• What is IU Webmail?
• Features of IU Webmail
• In IU Webmail, why can't I read messages from another email account?
• In IU Webmail, what are Options and how do I use them?
• In IU Webmail, how do I navigate through my messages?
• In IU Webmail, how do I use attachments?
• In IU Webmail, how can I spell check my messages?
• In IU Webmail, how do I use folders?
• In my IU Webmail address book, how do I add or remove entries?
• In IU Webmail, how do I check my account quota?

For more information, search the Knowledge Base on Webmail, for example.

Back to top

Desktop email clients: Outlook

• What is Microsoft Outlook?
• What is the difference between Microsoft Outlook and Microsoft Outlook Express?
• At IU, using Outlook 2007, how do I access my Exchange mailbox?
• At IU, using Outlook 2000, 2002, or 2003, how do I access my Exchange mailbox?
• At IU, in Outlook 2007, how do I read my Cyrus or Exchange email using IMAP?
• At IU, in Outlook 2002 or 2003, how do I read my Cyrus or Exchange email using IMAP?
• In Microsoft Outlook 2000 and later for Windows, how do I automatically forward all of my mail to another address?
• In Microsoft Outlook 2003 and 2007, how do I set up rules to handle incoming mail?
• In Microsoft Outlook 2000, or 2002, how do I set up rules to handle incoming mail?
• In Microsoft Outlook, how do I set up the Out of Office Assistant (vacation mail)?

For more information, search the Knowledge Base.

Back to top

Desktop email clients: Outlook Express or Entourage

• What is Outlook Express?
• What is Microsoft Entourage?
• What is the difference between Microsoft Outlook and Microsoft Outlook Express?
• At IU, how do I configure Outlook Express for Windows to read my mail on the Cyrus mail system?
• At IU, in Outlook Express for Windows, how do I read my Exchange mail using IMAP?
• At IU, in Mac OS X, how do I configure Entourage 2004 or 2008 to read my mail using IMAP?
• At IU, in Mac OS X, how do I configure Entourage 2004 or 2008 to access my Exchange account?

For more information, search the Knowledge Base on outlook express identity or entourage, for example.

Back to top

Desktop email clients: Mac OS X Mail

• At IU, how do I configure Mac OS X Mail to read my mail through IMAP?
• Working with attachments in Mac OS X Mail
• In Mac OS X Mail, how do I set up incoming mail filters?
• In Mac OS X Mail at IU, why does my account not show my Inbox mail listings?
• In Mac OS X Mail, how can I turn spell checking off or on?
• In Mac OS X Mail, how do I remove an account?

For more information, search the Knowledge Base.

Back to top

Desktop email clients: Netscape

• At IU, in Netscape 7.x, how do I read my Cyrus mail using IMAP?
• At IU, in Netscape 6.x, how do I read my Cyrus mail using IMAP?
• In Netscape Messenger and Netscape 7, how do I send attached files?

For more information, search the Knowledge Base.

Back to top

Desktop email clients: Eudora

• What is Eudora, and where can I get it?
• At IU, in Eudora for Windows, how do I read my Cyrus mail using IMAP?
• At IU, in Eudora for Windows, how can I read my Exchange mail using IMAP?
• What are the requirements for using Eudora for Mac OS X to read my IU mail?
• At IU, in Eudora for Mac OS or Mac OS X, how do I read my IU email using IMAP?

For more information, search the Knowledge Base on eudora attachment, for example.

Back to top

Desktop email clients: Thunderbird

• At IU, in Mozilla Thunderbird for Windows, how do I read my mail using IMAP?
• At IU, in Mozilla Thunderbird for Mac OS X, how do I read my mail using IMAP?

For more information, search the Knowledge Base.

Back to top

Managing mail

• At IU, how do I forward my email?
• At IU, how can I tell if my mail is forwarded?
• How do I prepare my IU email accounts for an extended absence?
• At IU, what happens to my computing accounts when I graduate, transfer, study abroad, or leave IU?
• When I'm not at IU, how can I access my email or computer accounts?
• In Microsoft Outlook, how do I set up the Out of Office Assistant (vacation mail)?
• In Microsoft Outlook 2003 and 2007, how do I set up rules to handle incoming mail?
• In Mac OS X Mail, how do I set up incoming mail filters?

For more information, search the Knowledge Base on email rules, for example.

Back to top

Spam

• What is spam?
• At IU, what is the spam quarantine service?
• At IU, how can I filter spam?
• What can I do to avoid receiving spam email?
• What should I do when I get spam email?
• How can I protect my web pages from email address harvesting?
• What does IU do to protect users from spam and virus-infected email?
• What is email fraud, and what should I do about it?
• What should I do if I receive a computer virus alert message via email?
• Using Outlook 2003 and 2007, how can I control junk email?

For more information, search the Knowledge Base.

Back to top

Troubleshooting

• In IU Webmail, why are some of my sent messages not reaching their recipients, especially those outside of Indiana University?
• In IU Webmail, how do I recover the text of an email message when an error occurs during sending?
• At IU, why am I receiving only some of my email, and where is the rest?
• Why am I receiving duplicate copies of email messages, and how do I stop it?
• Why am I receiving two copies of messages sent to a LISTSERV mailing list?

For more information, search the Knowledge Base.

Back to top

Appropriate use of email at IU

• What should I know to avoid getting in trouble with email?
• About chain mail
• What is UITS policy on surveys via email?
• If I give my passphrase to someone else who uses my account to send a harassing email message, will I be held responsible?
• What is IU's policy concerning mass mailing via email?
• At IU, what is the email postmaster?

For more information, search the Knowledge Base on email policy, for example.

Back to top