Indiana University
University Information Technology Services
  
What are archived documents?
Login>>
Login

Login is for authorized groups (e.g., UITS, OVPIT, and TCC) that need access to specialized Knowledge Base documents. Otherwise, simply use the Knowledge Base without logging in.

Close

In UMS, why is there a delay after I enter my passcode to listen to my voice mail?

If you use Exchange as your email service, Unified Messaging Service (UMS) uses your Exchange mailbox to store all of your voice mail messages. When someone leaves a voice mail message for you, it is deposited in your Inbox. When you call to listen to your messages, UMS must scan the contents of your Exchange Inbox to play the messages to you. If you have a large number of messages (including both email and voice mail messages) in your Inbox, this can cause a delay of several seconds after you enter your passcode.

To eliminate the delay, move or archive messages from your Inbox until the delay disappears. Typically, keeping the contents of your Inbox below 200 messages is sufficient to avoid this delay.

This is document apoz in domain all.
Last modified on November 02, 2009.

Comments/Questions/Corrections

Use this form to offer suggestions, corrections, and additions to the Knowledge Base. We welcome your input!

If you are affiliated with Indiana University and would like assistance with a specific computing problem, please use the Ask a Consultant form, or contact your campus Support Center.

Contact Information

Note: We will reply to your comment at this address. If your message concerns a problem receiving email, please enter an alternate email address.