In UMS, why is there a delay after I enter my passcode to listen to my voice mail?
If you use Exchange as your email service, Unified Messaging Service (UMS) stores all your voice mail messages in your Exchange mailbox. When you call to listen to your messages, UMS must scan the contents of your Exchange Inbox to play the messages to you. If you have a large number of messages (including both email and voice mail messages) in your Inbox, this can cause a delay of several seconds after you enter your passcode.
To eliminate the delay, move or archive messages from your Inbox until the delay disappears. Typically, keeping the contents of your Inbox below 200 messages is sufficient to avoid this delay.
Last modified on October 27, 2011.







