At IU, in Mozilla Thunderbird for Mac OS X, how do I read my Cyrus or IU Exchange mail using IMAP?

Note: To configure a desktop client to read your Imail or Umail account, see Configuring an email client for Imail or Umail.

On this page:

• Configuring Thunderbird 3
• Configuring Thunderbird 2
• Subscribing to folders

Configuring Thunderbird 3

Note: If this is the first time you are configuring an account in Thunderbird, a Mail Account Setup window might appear. If it does, skip to step 3 and continue with the instructions.

1. In Thunderbird, from the Tools menu, select Account Settings... .
   
   
2. In the sheet that appears, click Account Actions, and then select Add Mail Account... .
   
   
3. In the next sheet, next to "Your name:", enter your name as you want it to appear in the "From:" field of your outgoing messages.
   
   
4. Next to "Email address:", type your Indiana University email address.

   If you are unsure of your exact IU email address, see At IU, what is my email address?

5. Next to "Password:", enter your IU passphrase. Click Continue.
   
   
6. In the next sheet, Thunderbird will attempt to guess your mail settings, but will fail. Click Stop.
   
   
7. Next to "Incoming:", type the name of your mail server:
   
   
   • To access your Cyrus mail account, enter imap.iu.edu .
   • To access your Exchange account, enter imap.exchange.iu.edu .
   
   In the pop-up menu next to the "Incoming:" field, make sure that IMAP is selected. In the next field, type 993 , and in the pop-up menu to the right of that, select SSL/TLS.
   
   
8. Next to "Outgoing:", type mail-relay.iu.edu . In the field to the right of that, type 465 , and in the pop-up menu to the right of that, select SSL/TLS.
   
   
9. Click Re-test Configuration, and assuming it succeeds, click Create Account.

Once you've created your account, the Account Settings sheet will appear. From here, you can customize your settings.

Configuring Thunderbird 2

Note: If this is the first time you are configuring an account in Thunderbird, the Account Wizard might appear. If it does, click Cancel, and then follow these instructions:

1. In Thunderbird, from the Tools menu, select Account Settings... , and then click Add Account... .
   
   
2. In the New Account Setup window, select Email account, and click Continue.
   
   
3. In the Identity window, next to "Your Name:", enter your name as you want it to appear in the "From:" field of your outgoing messages.

   Note: This information may already be present, but you can modify it.

4. Next to "Email Address:", type your Indiana University email address, and click Continue.

   If you are unsure of your exact IU email address, see At IU, what is my email address?

5. In the Server Information window, select IMAP. Next to "Incoming Server:", type the name of your mail server:
   
   
   • To access your Cyrus mail account, enter imap.iu.edu .
   • To access your Exchange account, enter imap.exchange.iu.edu .
   
   
6. Click Continue.
   
   
7. In the User Names window, verify that your incoming username is correct, and click Continue.
   
   
8. In the Account Name window, create a name for your new account. You might want to enter something to differentiate it from existing accounts (e.g., IU Account). Click Continue.
   
   
9. Verify that the information you entered is correct. To make corrections, click Go Back; otherwise, click Done.
   
   
10. On the left, under the name of the new account you just created, select Server Settings.
    
    
11. On the right, under "Security Settings", select SSL. Make sure that Use secure authentication is not selected.
    
    
12. Click OK to save the changes and exit.

Sending mail

Note: Thunderbird will send mail using your existing outgoing server (if you have one). To use the IU outgoing mail server:

1. From the Tools menu, select Account Settings.
   
   
2. On the left, select Outgoing Server (SMTP).
   
   
3. On the right, next to the server list, click Add... .
   
   
4. Next to "Description:", type a descriptive name for the server (e.g., IU).
   
   
5. Next to "Server Name:", type: mail-relay.iu.edu
6. Verify that the "Port:" field is set to 465.
   
   
7. Select Use name and password, and enter your IU username.
   
   
8. Under "Use secure connection:", select SSL.
   
   
9. To save your changes and exit, click OK twice.

When you send mail, when prompted, enter your Network ID passphrase and click OK. If you want Thunderbird to remember your passphrase, select Use Password Manager to remember this password. .

Reading mail

To read your mail, in the Folders pane on the left, click Inbox. When prompted, enter your Network ID passphrase and click OK. If you want Thunderbird to remember your passphrase, select Use Password Manager to remember this password. .

Subscribing to folders

1. Make sure Thunderbird can download messages from your Inbox (see the "Configuring Thunderbird" section for your version above), and then Ctrl-click the account name in the folder list and choose Subscribe... .
   
   
2. Check each folder you would like to access, and then click Subscribe. (If you have subfolders, you will have to click the arrow next to the parent folder to view them.)
   
   
3. When you're finished, click OK at the bottom.

Note: If you have a Cyrus account, the folders will be listed under the Inbox; you may have to click the arrow to expand the folder list to see them.

Comments/Questions/Corrections