In QuikPAY, how do I reset an authorized payer's password?

In QuikPAY, if you're authorized to pay someone else's Indiana University bursar bill but cannot remember your password, the student who authorized you must reset the password. The UITS Support Center cannot reset this password.

If you created a QuikPAY account for an authorized payer, to reset the payer's password:

1. Log into OneStart using your Network ID. You can access OneStart at: https://onestart.iu.edu/
2. Select the Services tab.
   
   
3. Select the Self-service tab.
   
   
4. Go to the Student Center.
   
   
5. Under Finances, select Account Inquiry.
   
   
6. Select Make a Payment.
   
   
7. On the left, click Authorize Payers.
   
   
8. Click the Edit icon next to the authorized payer's name.
   
   
9. Click Reset Password. A dialog box will appear, verifying that a temporary password will be sent to the payer. Click OK.

Your authorized payer will log in with the temporary password and then be prompted to change the password. The authorized payer will enter the temporary password into the "Old password" field and then enter a new password into the "New password" field.

Note: If you have not yet logged into OneStart, you can simply select View/Pay Bursar Bill, which will take you directly to the QuikPAY page.

Comments/Questions/Corrections