Can I return my CPSrf response pad and/or activation code for a refund?

The Bloomington IU Bookstore will make refunds only for unopened CPSrf response pad and activation code packages. For policy information at other campuses, contact your local campus bookstore.

eInstruction will refund activation codes purchased online if you dropped your class within 10 days of the class start date, or if the professor dropped his or her use of CPSrf within the first two weeks of the semester. To request a refund from eInstruction, you will need to provide the following information:

• Start date of the class
• Name of the university
• Full name on the credit card used
• Last four digits of the credit card number

Submit this information to  paymentsupport@einstruction.com .

Also see:

• About IU's agreement with eInstruction Corporation
• What is CPSrf?
• What technical support is available for CPSrf?
• At IU, how do I purchase, register, and enroll an eInstruction CPSrf response pad?
• How do I use my CPSrf response pad in class?
• Can I share, loan, or resell my CPSrf response pad?
• Why am I getting an error message when I try to register my CPSrf response pad?
• What can I do if my eInstruction CPSrf Gen2 Response Pad ("clicker") isn't working?