ARCHIVED: Managing your IU group or departmental accounts

Note: IU's VPN is intended for individual computing accounts only. Group and departmental accounts cannot access the VPN. See Why can't I make an IU Secure or VPN connection through an IU group or departmental account?

Note: All group or departmental accounts must have a sponsor who is an active faculty or staff member (as reported by HRMS). If the sponsor leaves the university or through change of HR status becomes ineligible to sponsor an account, the sponsored account(s) will be removed. To ensure the continuity of your group accounts, see How do I transfer ownership of a group or departmental account? or My group or departmental account doesn't have a sponsor; what should I do?

Getting your initial IU group or departmental accounts

Before your group or department can be issued technology accounts at Indiana University, you will need a faculty or staff sponsor to request a username for the account. To request a username, faculty and staff should:

1. Go to the Account Management Service at: https://itaccounts.iu.edu/
2. Select Manage my IU computing accounts.
   
   
3. You might see a page asking you to log into the Central Authentication Service; if so, enter your Network ID. If not, skip to the next step.
   
   
4. Click manage group accounts, and then click request new group username.
   
   
5. The following page will display the current status of your group account requests. Click Request New Username.
   
   
6. Enter and re-enter the group username you want in the first two fields; in the "Display name:" field, enter the full name of your group. Select the campus and department associated with the group, and enter a brief description of the group's purpose.
   
   
7. Click Submit.

When your username request has been processed, you will receive an email notification stating that you can now create your group's first IU computing accounts using the Account Management Service (AMS).

To create your initial IU group or departmental accounts:

1. Go to the Account Management Service at: https://itaccounts.iu.edu/
2. Select Manage my IU computing accounts.
   
   
3. You might see a page asking you to log into the Central Authentication Service; if so, enter your Network ID. If not, skip to the next step.
   
   
4. Click manage group accounts, and then click create group accounts.
   
   
5. If your group account request has been processed, the username you requested will be displayed. Click Select next to the username.
   
   
6. Select the email options for the group account, and click Continue.
   
   
7. Create a passphrase for the group account (see Passwords and passphrases) and enter it in both boxes. Click Create Accounts.

Your group or departmental accounts will usually include a Network ID account, which allows you to create and manage other technology accounts as well as log into certain university services; an ADS domain account, which allows you to authenticate to university resources; and an email account.

Getting additional IU group or departmental accounts

Other IU accounts available to groups or departments include accounts on certain Unix systems, as well as the IU central web server (Webserve). For more information, see What computing accounts are available at IU?

Transferring ownership of an IU group or departmental account

Each group account must have an eligible sponsor, who is the owner of the account and the only person authorized to change its passphrase or other account settings. If an account owner leaves IU, his or her group accounts will be disabled. To ensure continuity of group accounts, it is sometimes necessary to transfer their ownership.

To transfer ownership of a group account, see How do I transfer ownership of a group or departmental account? To re-enable a group account that no longer has a sponsor, see My group or departmental account doesn't have a sponsor; what should I do?

Changing or resetting your IU group or departmental account passphrase

Every group, department, or student organization account has an official "owner" or sponsor, usually a faculty member. This account owner is the only person authorized to change the group account passphrase, even if there are other people who regularly log into and use the account.

To change or reset your group account passphrase, see ARCHIVED: At IU, how do I change or reset the passphrase on a group or departmental account?

For help, contact your campus Support Center.