IU computing accounts for new students

Username:
Password:

Before you can register for classes as a new student at Indiana University, you'll need IU computing accounts for email, file storage, and network access at IU; without them, you will experience delays in registration.

If you have not created an IU computing username: See the Instructions for new students without a username section below.
If you have created an IU username, but no further accounts: If you created an IU username to check your application before you were admitted but created no further accounts after you received your admission letter, your username by itself will not allow you to register. See the Instructions for new students with a username section below.
If you have already created your IU computing accounts: If you created IU computing accounts after you received your admission letter, you should be able to register. To be certain, see the Verifying your accounts section below.

You cannot register for classes without your username and passphrase; memorize them before new student orientation.

If you have problems creating your accounts, contact your campus Support Center.

Instructions for new students without a username

To prepare your IU computing accounts:

Go to OneStart at: https://onestart.iu.edu/
Click Don't have an account? .

Note: You will need to know your 10-digit University ID number to create your initial accounts. This number is in your admission letter from IU.
Click Create my first IU computing accounts and passphrase.
Over the next several pages, the Account Management Service (AMS) will display the rules and policies for IT account use at IU. After you have read each page, click Continue to proceed to the next one. On the last page, enter Yes to agree to these policies, and then click Continue.
Enter your last name, date of birth, and University ID number in the fields provided. If a security code is provided, enter it in the last field. Click Continue.
Select the type of IU email account you want to have. IU students can choose either an Imail account (Microsoft) or a Umail account (Google).
Enter the passphrase you want to use in both fields. Click Continue.
The following pages will enroll you in the Self-Service Passphrase Reset system, which will allow you to reset your passphrase yourself, should you forget it, without having to visit a Support Center walk-in location in person.
Select a question from the drop down list, and then type and re-type the correct answer in the fields provided. Click Continue to enter further questions, to a maximum of ten.

Once you have entered at least three questions and answers, you will have the option of clicking Done to complete your enrollment.
You will see a confirmation page with a summary of your new accounts. Click Print page if you want to print a copy of your account information. To end your AMS session and close your browser, click Exit.

After you have created your accounts, you may want to verify that this was done successfully. See the Verifying your accounts section below. Wait at least 20 minutes before attempting to verify your accounts, to allow the systems enough time to process them.

Instructions for new students with a username

To prepare your IU computing accounts:

Go to OneStart at: https://onestart.iu.edu/
Click login.
If you are prompted to log into the Central Authentication Service (CAS), enter your username and passphrase. If not, skip to the next step.
Select the Self-Service tab, and then click Manage IT Accounts.
You will see a web page that states:

Congratulations, you are now eligible to use this service to create the additional computing accounts you need to send and receive e-mail, store files, create Web pages and access the IU network. After completing this service you will have a University e-mail address and account and be set up to enroll for classes at orientation.

It will take approximately 10 minutes to complete this service.

Click Continue.
Select the type of IU email account you want to have. IU students can choose either an Imail account (Microsoft) or a Umail account (Google).
Enter the passphrase you want to use in both fields. Click Continue.
The following pages will enroll you in the Self-Service Passphrase Reset system, which will allow you to reset your passphrase yourself, should you forget it, without having to visit a Support Center walk-in location in person.
Select a question from the drop down list, and then type and re-type the correct answer in the fields provided. Click Continue to enter further questions, to a maximum of ten.

Once you have entered at least three questions and answers, you will have the option of clicking Done to complete your enrollment.
You will see a confirmation page with a summary of your new accounts. Click Print page if you want to print a copy of your account information. To end your AMS session and close your browser, click Exit.

Verifying your accounts

To verify that your accounts were created successfully, you can use AMS. If you have just created your accounts, allow the system 20 minutes to process before doing so.

Go to AMS at: https://itaccounts.iu.edu/
Click Manage my IU computing accounts.
If you are prompted to log into the Central Authentication Service (CAS), enter your username and passphrase. If not, skip to the next step.
Click view your accounts. The following accounts should be listed as "Created":
- Active Directory Service
- Network ID
- the email account(s) you created (Imail, Umail)
If, after you have attempted to create your accounts, these are not listed, contact your campus Support Center.

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Last modified on November 06, 2009.