About equipment for use with UniCom

To use audio and video features of Indiana University's UniCom service, you will need appropriate equipment; see IU UniCom feature comparison.

On this page:

• Telephones and headsets
• Webcams

Telephones and headsets

Obtaining audio equipment

• IUB and IUPUI: When existing staff convert from traditional telephone equipment to UniCom, departments receive basic equipment for employees at no charge. As part of this basic bundle, each staff member using Enterprise Voice mode can get either a headset or a phone listed below.

  When establishing Enterprise Voice service for a new phone number, installation charges include either a headset or a phone, and are based on the type of equipment requested. For a given employee, charges also apply for additional devices. For rates, see:

  • IUB
  • IUPUI
  
  
• Other campuses: Consult your campus IT group to determine how to obtain equipment.

Telephones

To use a phone in UniCom Enterprise Voice mode, you need a phone that's optimized for Lync; the phone models below fit this requirement. (In UniCom Basic mode, you'll keep your traditional desk phone, but you can purchase a headset to make PC-to-PC calls; for assistance in choosing a headset, contact Communications Convergence.)

Models available from UITS include:

• Windows and Mac: Polycom CX300 Desktop Phone or Plantronics Calisto 540 USB VoIP phone
  • These two models are essentially identical in functioning; which phone you receive from UITS may vary. The phone plugs into your computer with a USB cable; your computer must be turned on to use it.
  
  
• Stand-alone phone: Polycom CX600 Desktop Phone
  • In some cases, a computer is not available, and you will need a stand-alone phone. Use the CX600 IP desktop phone, which connects to your data jack.

Headsets

Many different headsets work well with UniCom clients in both UniCom Basic and UniCom Enterprise Voice. UITS will provide one of the headsets listed below to departments at IUB and IUPUI, but if you already have a headset, it will most likely work to make and receive calls.

If your plan is converted to Enterprise Voice mode, you can request a headset instead of a phone device. Available models include:

• Plantronics Blackwire C310-M headset
  • Single-ear wired USB headset
• Jabra Pro 930
  • Single-ear wireless USB headset
  • Can answer and disconnect calls remotely
• Plantronics Savi W440
  • Single-ear wireless USB headset
  • Can answer and disconnect calls remotely
  • Comes with three different attachment options

Webcams

For UniCom video calls, you'll need a webcam if you want the other people on the call to be able to see you, but if they have a camera, you can make a video call and see them without having a webcam yourself.

UITS does not provide webcams; departments that want to provide them for employees can order from CDW-G using the KFS (Kuali Financial System) for negotiated contract prices.

Note: EPIC, the Electronic Procurement and Invoicing Center, was retired on February 15, 2013, and has been replaced by the Kuali Financial System (KFS). For more, see What is the Kuali Financial System (KFS) and how do I get help with it?

Alternatively, you can search at the Indiana University FSS Purchasing Page, which may offer easier navigation. (Depending on your department's policy, you may need to make your actual purchase through the KFS.)

Many different webcams should work with UniCom. For Microsoft's recommendations, see USB Audio and Video Devices.