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With a BlackBerry at IU, why won't my Out of Office message work properly?

A problem with the BlackBerry Enterprise Server (BES) at Indiana University may cause your Out of Office message to behave improperly. If you have a BES account at IU, your Out of Office message may:

  • Stop working after 20 minutes to 2 hours
  • Deliver an old message, even after you choose a new message
  • Respond only to internal IU email addresses

Research in Motion (RIM) is aware of this problem and is working on a solution, which should be released before the end of 2008.

This is document axgf in domain all.
Last modified on January 19, 2009.

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