At IU, how do I configure my BlackBerry to read my IU mail without a BES account?

The BlackBerry Enterprise Server (BES) redirects mail from an Indiana University Exchange account to a BlackBerry. However, you can also set up your BlackBerry to receive your IU email (Imail, Umail, IU Webmail/Cyrus, or Exchange) directly, without a BES account. Follow the appropriate instructions below.

Note: Some phones are not able to use wireless email activation. If you are having difficulties configuring your BlackBerry to read email, try configuring it from a computer, using the links at the bottom of BlackBerry Smartphone and Email Account Setup. Click the link that corresponds to your provider.

On this page:

• Imail
• Umail
• IU Webmail/Cyrus
• IU Exchange account

Imail

Configuring your Imail account:

Set a vendor password for use with your phone; see At IU, how do I set or reset my vendor password for Imail or Umail?

Note: Your IU passphrase will not work with Imail on your BlackBerry.

Configuring your BlackBerry

1. From the Home screen, select Setup.
   
   
2. Select Personal Email Set Up.
   
   
3. Agree to the End User License Agreement. If you already agreed in a previous session, choose Add An Email Account.

Setting up your email account

On the Email Account Setup menu:

1. In the "Email address:" field, enter username@imail.iu.edu , replacing username with your IU Network ID username.
   
   
2. In the "Password:" field, enter your Imail vendor password (not your IU passphrase), and then select Next.
   
   
3. Select I will provide the settings to add this email account, and then choose Next.
   
   
4. Select Internet Service Provider Email (POP/IMAP), and then select Next.
   
   
5. Select I will provide the settings to add this email account. Click Next.
   
   
6. Complete the following fields as you are prompted:
   
   
   • For "Email Address:", enter username@imail.iu.edu , replacing username with your IU Network ID username.
   • For "Username:", enter your Imail username (username@imail.iu.edu).
   • For "Password:", enter your Imail vendor password.
   • For "Server name:", enter pod51000.outlook.com .
   
   
7. To complete the setup process, select Next.

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Umail

Configuring your Umail Account:

1. Set up a vendor password; see At IU, how do I set or reset my vendor password for Imail or Umail?

   Note: Your IU passphrase will not work with Umail on your BlackBerry.

2. Log into Umail at: https://umail.iu.edu/
3. At the top of any Umail page, click Settings.
   
   
4. Click Forwarding and POP/IMAP .
   
   
5. Next to "IMAP Access", select Enable IMAP.
   
   
6. Click Save Changes.

Configuring your BlackBerry

1. From the Home screen, select Setup.
   
   
2. Select Personal Email Set Up.
   
   
3. Agree to the End User License Agreement. If you already agreed in a previous session, choose Add An Email Account.

Setting up your email account

On the Email Account Setup menu:

1. Choose Other
   
   
2. In the "Email address:" field, enter username@umail.iu.edu , replacing username with your username.
   
   
3. In the "Password:" field, enter your Umail vendor password (not your IU Network ID passphrase), and then select Next.
   
   
4. Select I will provide the settings to add this email account, and then choose Next.
   
   
5. Select Work.
   
   
6. Select Internet Service Provider Email (POP/IMAP), and then select Next.
   
   
7. Select I will provide the settings to add this email account, and then select Next.
   
   
8. Complete the following fields as you are prompted:
   
   
   • For "Email Address:", enter username@umail.iu.edu , replacing username with your username.
   • For "Username:", enter your Umail username (username@umail.iu.edu).
   • For "Password:", enter your Umail vendor password (not your IU Network ID passphrase).
   • For "Server name:", enter imap.gmail.com .
   
   
9. To complete the setup process, select Next.

Note: If you receive login errors after multiple attempts using the instructions above, you may need to unlock your Umail account; See Using Umail, why can't I access my mail through a POP or IMAP client, or my mobile device?

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IU Webmail/Cyrus

Configuring your BlackBerry

1. From the Home screen, select Setup.
   
   
2. Select Personal Email Set Up.
   
   
3. Agree to the End User License Agreement. If you already agreed in a previous session, choose Add An Email Account.

Setting up your email account

On the Email Account Setup menu:

1. In the "Email address:" field, enter your IU email address; see At IU, what is my email address?
   
   
2. In the "Password:" field, enter your IU Network ID passphrase, and then select Next.
   
   
3. Select I will provide the settings to add this email account. Choose Next.
   
   
4. Select Internet Service Provider Email (POP/IMAP), and then select Next.
   
   
5. Select I will provide the settings to add this email account. Select Next.
   
   
6. Complete the following fields as you are prompted:
   
   
   • For "Email Address:", enter your IU email address.
   • For "Username:", enter your IU Network ID username.
   • For "Password:", enter your IU Network ID passphrase.
   • For "Server name:", enter imap.iu.edu .
   
   
7. To complete the setup process, select Next.

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IU Exchange account

Configuring your BlackBerry

1. From the Home screen, select Setup.
   
   
2. Select Personal Email Set Up.
   
   
3. Agree to the End User License Agreement. If you already agreed in a previous session, choose Add An Email Account.

Setting up your email account

On the Email Account Setup menu:

1. In the "Email address:" field, enter your IU email address; see At IU, what is my email address?
   
   
2. In the "Password:" field, enter your IU Network ID passphrase, and then select Next.
   
   
3. Select I will provide the settings to add this email account, and then choose Next.
   
   
4. Select Internet Service Provider Email (POP/IMAP). Select Next.
   
   
5. Select I will provide the settings to add this email account, and then select Next.
   
   
6. Complete the following fields as you are prompted:
   
   
   • For "Email Address:", enter your IU email address.
   • For "Username:", enter your IU Network ID username.
   • For "Password:", enter your IU Network ID passphrase.
   • For "Server name:", enter imap.exchange.iu.edu .
   
   
7. To complete the setup process, select Next.

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