At IU, how do I install the TSM client software in Windows?

To obtain server backups through the Indiana University Intelligent Infrastructure, install the Tivoli Storage Manager (TSM) client package on the server, as described below. After you have completed the installation, submit the backup request form. When your request has been approved, you will receive a TSM node name and password for your server, which will allow you to complete the configuration process. Once you have successfully completed the configuration and your server is talking with the TSM server, email the TSM administrator to have your server associated with a backup schedule.

To install the TSM client software:

1. Get the TSM client package from IUware. (If not already selected, in the upper left, click Windows. Then, on the left under "Software", select Utilities.) Select the client package appropriate for the operating system and version running on your server.
   
   
2. Execute the package x.x.x.x-TIV-TSMBAC-WinX32/64.exe. During the installation, you will be prompted to choose the setup type; choose Typical. You will also be prompted for the location to install TSM; if you choose the defaults, it will install in C:\Program Files\Tivoli\TSM.
   
   
3. Go to Start > Programs > Tivoli Storage Manager > Backup Archive GUI.
   
   
4. If this is a new install, the TSM Client Configuration Wizard will start. Follow the instructions to create a dsm.opt file, or to edit the dsm.opt file if you already have one saved.
   
   
5. Use the following parameters to configure your client:
   
   
   • TSM node name: Name provided by your TSM administrator
   • Communication method: TCP/IP
   • TSM server TCP/IP address: tsmbl01.uits.indiana.edu (for IU Bloomington) or tsmin01.uits.iupui.edu (for IUPUI)
   • TSM server port: 1500

   Accept the defaults on the recommended include/exclude list and the common file exclusion selection.

   In the Domain for backup window, choose Incremental for the backup type, and check Backup all local file systems.

   Click Finish to complete the TSM Client Configuration Wizard.

6. Browse to your dsm.opt file, located at C:\Program Files\Tivoli\TSM\baclient\dsm.opt, and add the following two lines if they don't already exist: PASSWORDACCESS GENERATE SUBDIR YES
7. Go to Start > Programs > Tivoli Storage Manager > Backup Archive GUI. When prompted, enter the password provided by the TSM administrator.
   
   
   1. From the Utilities menu, select Setup Wizard to Configure a TSM Client Scheduler. Check Help me configure the TSM client scheduler.
   2. Enter the name TSM Scheduler, ensure that Local Machine is checked, and check Use the client acceptor daemon (CAD) to manage the scheduler.
   3. Click Local Machine and then click Next. Accept the defaults for the TSM scheduler name and location and optional filename location screens.
   4. Under "Service logon options", make sure that The system account and Automatically when Windows starts are checked.
   5. Accept the defaults on the "Log file names and locations" screen, and make sure Enable event logging is checked.
   6. Select Yes for automatic start. Click Next and then Finish to complete the scheduler configuration wizard.

You should see TSM Scheduler and TSM Acceptor services in Administrative Tools > Computer Management > Services and Applications > Services (scroll down until you see them). The TSM Acceptor will be started, but TSM Scheduler will be stopped.

TSM Acceptor communicates with the TSM Server to determine when the next backup schedule is to run. At that time it will start the TSM Scheduler, which will actually run the schedule. When the schedule is finished, TSM Acceptor will stop the TSM Scheduler. If the scheduler needs a restart, only the TSM Acceptor needs to be restarted.

Check your schedule by opening dsmc.exe (C:\Program Files\Tivoli\TSM\baclient\dsmc.exe ). Enter q sched to see when your backup is scheduled. Type quit to exit.

Check the dsmsched.log file (you can open it using Notepad). If you have any errors, contact the TSM administrator. Otherwise, all server backups are monitored automatically, and you will be alerted via email if problems occur.

Check your dsmerror.log file to diagnose problems with your backups. The dsmsched.log and dsmerror.log files contain, respectively, a full summary of what files were and were not backed up, and a list of any problems or failures encountered during the backup.

Note: For more on TSM, see the TSM 6.3 Information Center. In the left pane, click IBM Tivoli Storage Manager backup-archive clients.

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