ARCHIVED: At IU, how do I buy and register a Turning Technologies device or license?

On this page:

• Overview
• Purchasing options
  • Campus codes for IU discounts
  • Limited warranty
  • Return policy
• Buying a ResponseCard device
• Buying a ResponseWare license
  • Creating a Turning Technologies account
  • Purchasing or activating a license
• Registering your Turning Technologies product for use in a class
  • Finding your ResponseCard's device ID
  • Finding your ResponseWare license ID
  • Registering your ResponseCard or ResponseWare in Oncourse
  • Registering your ResponseCard or ResponseWare in Canvas

Overview

Indiana University has partnered with Turning Technologies, LLC, to offer student response products that are integrated with the Oncourse and Canvas learning management systems.

Turning Technologies ResponseCard devices (clickers) let students instantly respond to interactive questions during class and engage with their instructors. With the ResponseWare browser-based application, or available Android and iOS mobile apps, students can use their laptops, tablets, or smartphones as virtual ResponseCards. ResponseWare software can be used in the same classes as ResponseCard devices, but you can use ResponseWare only if your instructor permits the use of laptops or mobile devices in class.

You can share your ResponseCard device with another student for use in a different class, but you cannot share your ResponseWare license. If you have several classes that require a Turning Technologies student response product, you may be able to use the same product in each class, depending on requirements set by each instructor. Before you buy, check with all your instructors to determine which products are required or allowed in their classes.

Before you can use your Turning Technologies student response product in any of your classes, you must log into Oncourse or Canvas (depending on which learning management system the instructor is using) and register your device or license in every course in which you will use it.

Note: IU instructors may use whatever student response products they choose in their classes, but only Turning Technologies products are formally integrated with Oncourse and Canvas. To learn more about using student response systems in your class, contact your campus teaching and learning center.

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Purchasing options

For products supported at IU, see ARCHIVED: Options for student response devices.

IU students can purchase devices at campus bookstores; ResponseWare licenses may also be available at bookstores. Students receive a discount when they make their purchases through the Turning Technologies Student Store, but must pay additional shipping costs and state sales tax (where applicable). There are no registration fees.

Note: IU departments, faculty, or staff who want to purchase Turning Technologies student response products should contact their local purchasing offices.

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Campus codes for IU discounts

To get the IU discount, you must purchase your device or license from the Turning Technologies online Student Store and provide the appropriate code for your IU campus:

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Limited warranty

Turning Technologies warrants its hardware products for a period of 12 months from the date of delivery for any material or workmanship defect in the product, as well as for any failures related to normal product use. The warranty does not extend to batteries, or to any product components that have been subjected to misuse, deliberate destruction, or alteration. For details, see Hardware Limited Warranty.

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Return policy

If you drop a course that requires a Turning Technologies student response product:

• You can return your ResponseCard device within 30 days of purchase for a full refund. You are responsible for return shipping costs to Turning Technologies.
• You can return your ResponseWare license code within 14 business days of purchase for a full refund.

For additional details, see the Turning Technologies return policy.

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Buying a ResponseCard device

To purchase a device, visit your campus bookstore. For pricing, see ARCHIVED: Options for student response devices.

Alternatively, to get the IU student discount, purchase your device from the Turning Technologies online Student Store (you must pay additional shipping costs and state sales tax, where applicable):

1. Go to the Student Store; under "Enter School Code", enter the appropriate code for your campus (refer to the table above), and then click the Submit school code arrow.
2. Under "Response Devices", click the image of the model you wish to purchase.
3. To purchase more than one device, change the value in the Quantity field. Otherwise, leave the value at 1.

   Note: You may purchase a maximum of two items for each product per visit to the online store; you may make up to three visits with product purchases per semester. For more, see the Turning Technologies terms of sale.

4. Click Add to Cart.
5. Click Close to close the Cart Update window and return to the Select Items page.
6. Click Review Selections to see your shopping cart. Alternatively, in the top right corner, click the shopping cart icon.
7. To finalize your purchase, click Checkout.
8. Enter your billing and shipping details, select a shipping method, and then click Review Order.
9. To place your order, click Complete Purchase.

Note: Allow 24 hours for processing of your order. Orders placed after 12pm ET will be fulfilled the next business day. Allow for additional shipping time during standard US holidays.

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Buying a ResponseWare license

To purchase a ARCHIVED: ResponseWare license with the IU student discount, go to the Turning Technologies online Student Store (you must pay state sales tax, where applicable). For pricing, see ARCHIVED: Options for student response devices.

Alternatively, visit your campus bookstore; however, when ResponseWare is not required by instructors, bookstores may not have licenses in stock. Contact your local bookstore to ask about availability.

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Creating a Turning Technologies account

Before you purchase a ResponseWare license from Turning Technologies (or activate a license you purchased from a campus bookstore), you must create a Turning Technologies account:

1. Go to the Turning Account page.
2. Under "Sign Up", enter your first name, last name, and email address in the appropriate fields; click Participant, and then click Create Account.
3. Under "Create Account", enter your user information in the appropriate fields; asterisks (*) denote required fields.

   Note: Do not use your IU Network ID passphrase for your Turning account password.

4. To continue, click Save.

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Purchasing or activating a license

When your account is created successfully, you will be returned to the Turning Account page. You now can purchase a ResponseWare license (or activate a license you purchased from a campus bookstore):

1. On the Turning Account page, under "Sign In", enter your Turning Technologies account credentials (i.e., your email address and the password you just created), and then click Sign In.
2. On the "Manage Response Devices" page, at the top, click License, and then click Purchase.
3. On the Student Store front page, under "Enter School Code", enter the appropriate code for your campus (refer to the table above), and then click the Submit school code arrow.
4. If you need to purchase a license, skip to the next step.

   If you purchased a ResponseWare license at your campus bookstore, you can activate it now. Under "License code activation", enter your license code in the text box, and then click Redeem. You can skip the rest of the steps in this section, but you still must register your license in Oncourse or Canvas to use the ResponseWare software in your classes. Follow the instructions below.

5. Under "ResponseWare", click the appropriate icon to choose a one-year or four-year license.
6. Click Add to Cart.
7. Click Close to close the Cart Update window and return to the Select Items page.
8. Click Review Selections to see your shopping cart. Alternatively, in the top right corner, click the shopping cart icon.
9. To finalize your purchase, click Checkout.
10. Enter your billing and shipping details, and then click Review Order.
11. To place your order, click Complete Purchase.

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Registering your Turning Technologies product for use in a class

Before you can use your Turning Technologies student response product in the classroom, you must register your device or license ID in whichever learning management system (Oncourse or Canvas) your instructor is using.

You'll need to enter your clicker's device ID by hand when you register it in Oncourse and/or Canvas. The device ID is a six-character numeric or alphanumeric code that's printed on the back of the device, underneath the barcode.

Note: If you bought a used ResponseCard from a bookstore, you may need to remove the bookstore's barcode label to see the actual device ID.

To register your ResponseCard device or ResponseWare license in Oncourse:

1. Log into Oncourse, and then go to the course in which you plan to use your ResponseCard or ResponseWare.
2. In the menubar, click Turning Technologies:
   • To register a device, click ResponseCard, enter your ResponseCard's device ID in the "Device ID" field, and then click Register.
   • To register a license, click ResponseWare. You'll be prompted to sign into your Turning Technologies account. Once you do, Oncourse will retrieve your ResponseWare license ID automatically. To complete the registration, click Register. (Doing this automatically registers your ResponseWare license for use in all your Oncourse courses. However, to use ResponseWare in any classes taught in Canvas, you must register your license ID in that system, as well; see the instructions below.)

Note: To change or delete a device or license ID:

1. Log into Oncourse, and then go to the course(s) in which your device or software is registered.
2. In the menubar, click Turning Technologies, and then, under "My Registered Devices":
   • To change your device or license ID, next to the existing ID code, click Edit, change the ID number, and then click Update.
   • To delete your device or license ID, next to the existing ID code, click Delete.