My group or departmental account doesn't have a sponsor; what should I do?
Group or departmental accounts at Indiana University must have an eligible sponsor in order to remain active. If an account no longer has a sponsor, it is the responsibility of the group or department to find one who is willing and eligible. This sponsor must then request that the Accounts Administration office transfer the sponsorship; otherwise, the account may be disabled or deleted from all central systems.
If your group account has a sponsor who has not yet left the university, that sponsor should begin the transfer process through the AMS; see How do I transfer ownership of a group or departmental account?
If your group account's sponsor has left the university, a new faculty or staff sponsor must claim the group account through the AMS:
Note: If the previous account owner's personal
accounts are disabled before he or she transfers the account to a new
owner, the new sponsor will not be able to claim the group account
using the following method. In this case, the new sponsor should
contact Accounts Administration at
- Go to the Account Management Service at: https://itaccounts.iu.edu/
Manage my IU computing accounts.
- If prompted to log into the Central Authentication Service,
enter your Network ID. If not, skip to the next step.
manage group accounts, and then click
request group accounts transfer.
- Enter either the username of the group account to transfer, or
the username of the former owner, if you wish to view all of that
user's orphaned group accounts. Click
- Enter any comments about the transfer in the "Comments:" field,
and then click
Confirmto complete the request.
The Accounts Administration office will review and process your request; you will be notified by email when the transfer is complete.
For assistance, contact your campus Support Center.
Last modified on March 01, 2013.