My group or departmental account doesn't have a sponsor; what should I do?

Group or departmental accounts at Indiana University must have an eligible sponsor in order to remain active. If an account no longer has a sponsor, it is the responsibility of the group or department to find one who is willing and eligible. This sponsor must then request that the Accounts Administration office transfer the sponsorship; otherwise, the account may be disabled or deleted from all central systems.

If your group account has a sponsor who has not yet left the university, that sponsor should begin the transfer process through the AMS; see How do I transfer ownership of a group or departmental account?

If your group account's sponsor has left the university, a new faculty or staff sponsor must claim the group account through the AMS:

Note: If the previous account owner's personal accounts are disabled before he or she transfers the account to a new owner, the new sponsor will not be able to claim the group account using the following method. In this case, the new sponsor should contact Accounts Administration at  valid@indiana.edu .

1. Go to the Account Management Service at: https://itaccounts.iu.edu/
2. Select Manage my IU computing accounts.
   
   
3. If prompted to log into the Central Authentication Service, enter your Network ID. If not, skip to the next step.
   
   
4. Click manage group accounts, and then click request group accounts transfer.
   
   
5. Enter either the username of the group account to transfer, or the username of the former owner, if you wish to view all of that user's orphaned group accounts. Click Verify.
   
   
6. Enter any comments about the transfer in the "Comments:" field, and then click Confirm to complete the request.

The Accounts Administration office will review and process your request; you will be notified by email when the transfer is complete.

For assistance, contact your campus Support Center.