ARCHIVED: Linking a phone conference to my Adobe Connect meeting room

Adobe Connect's universal voice feature allows a meeting Host to link a Connect meeting room to a phone conference so meeting participants have the option to join the audio portion of the meeting using either a computer microphone/speakers or a telephone. When the Connect meeting is recorded, both the phone and computer audio are recorded.

You can manually configure universal voice to work with any external phone conferencing service if one of the following pre-configured phone options doesn't fit your needs:

• ARCHIVED: IU Call Center Meet-me conference
• UniCom Conference Call
• ARCHIVED: IU Video Bridge

For more on configuring a different universal voice audio provider, see Configure audio providers for universal voice from Adobe Help.

Complete the following three tasks to link a phone conference with your Connect meeting room.

Create a universal voice audio profile

1. Log into the Connect Manager.
2. From the navigation at the top of the page, select My Profile.
3. Select My Audio Profiles, and then New Profile.
4. From the "Provider:" drop-down menu, choose one of the pre-configured providers.
5. Give your profile a name, and provide the conference details as necessary.
6. When you're finished, click Save.

Apply the audio profile to your Connect meeting

1. Log into the Connect Manager.
2. To see a list of your meetings, click the Meetings tab. Alternatively, if you don't yet have a meeting, click New Meeting and complete the new meeting wizard.
3. Click the name of the meeting to which you want to link the phone conference.
4. To change the meeting properties, click Edit Information.
5. Scroll down to the "Audio Conference Settings" section. Select Include this audio conference with this meeting, and choose the audio profile that you created in the previous step.
6. Click Save.

Start Universal Voice in your Connect meeting

1. Join your Connect meeting by pointing your browser to the meeting URL.
2. From the Audio menu, select Start Meeting Audio....
3. In the dialog box that appears, keep the default settings and click Start to connect to the phone conference you set up. You should see a message in the top right of the meeting room stating that you are connected to the audio bridge.

Participants who join your Connect room will hear the phone conference audio through their computer speakers. To speak, they must choose one of two options:

• Mute their Connect speakers (i.e., click the green speaker icon in the task bar at the top of the Connect meeting window so that it is gray), and call the phone conference.
• Use a computer microphone. For this option, the meeting Host will first have to enable audio for either the individual or all Participants in the Connect room. When the meeting Host has allowed you to use your microphone, click the phone button on the Connect task bar. In the dialog box that appears, choose Using Computer, and then Join.