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How do I clear all data from my Windows Phone or Windows Mobile device?

At Indiana University, if you have configured your device to connect to Exchange, you can use OWA to wipe your data remotely if your device is lost or stolen; see In Outlook Web App, how can I manage my Exchange ActiveSync device?

Warning: The following will delete all data on your device.

Windows Phone 8 or 7

  1. From the home screen, swipe to the left (or tap the arrow on the right).

  2. Scroll down and tap Settings > About.

  3. Select Reset your phone.

Windows Mobile 6.5

  1. From the home screen, tap Start.

  2. Tap Settings > All Settings > System Tab.

  3. Select Clear Storage.

Windows Mobile 6.1 or 6

  1. From the home screen, tap Start > Settings > System Tab.

  2. Select Clear Storage.

  3. Type 1234 , and then tap Yes.
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Last modified on October 03, 2013.

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