At IU, how do I transfer messages from my Cyrus or Exchange account to another email account?
Because Cyrus (Webmail) and Exchange accounts are disabled after you leave Indiana University, you may want to transfer messages from your Cyrus and/or Exchange accounts to another email account.
You have several options for transferring messages between email accounts, but UITS recommends using an email client (e.g., Outlook, or Mac OS X Mail), because you can add multiple email accounts to one profile, and then easily transfer messages from one mailbox to another. To do so:
Configure an email client to access your
Cyrus or Exchange account.
Add your Imail, Umail, or non-IU email account
to your email client.
- Transfer messages from the Cyrus or Exchange account to the other email account.
Configuring an email client to access your Cyrus or Exchange account
Follow the appropriate instructions for adding your Cyrus or Exchange mailbox:
Microsoft Outlook: At IU, using Outlook 2013, 2010, or 2007, how do I access my Exchange mailbox? or At IU, in Outlook for Windows, how do I make an IMAP connection to my Cyrus account?
Mac OS X Mail: Using Mac OS X 10.6 and later, how do I configure Mail to read my Cyrus (Webmail) or IU Exchange mail?
Thunderbird: At IU, in Mozilla Thunderbird for Mac OS X, how do I read my Cyrus or IU Exchange mail using IMAP?
Adding an additional email account to your client
To add an Imail or Umail account to your client, follow the instructions in the appropriate section in Configuring an email client for Imail or Umail.
To add a non-IU email account (e.g., Gmail, Hotmail, or Yahoo) to your client, follow the configuration instructions supplied by the account provider for the client you're using.
After adding both email accounts to your client, you can transfer messages by dragging them from your Cyrus or Exchange account and dropping them in the additional account.
For help, see the video demonstration Transferring email via clients.
When transferring messages, keep the following in mind:
- UITS recommends using a wired connection to the Internet instead
of a wireless connection. Wired connections are more stable and have
less data loss.
- Sorting messages in order of size can be helpful in determining
how many messages you should transfer at a time. UITS recommends
transferring between 10 and 50 small, text-only messages at a time. If
you have messages with large attachments (1 MB or larger), you should
transfer only one or two at a time.
- You may occasionally see the Windows hourglass or the Mac spinning
beach ball signifying that your computer's memory is being
taxed. You may also see a variety of failure and "not responding"
messages. These messages will usually disappear if you continue to
allow the process to run.
- Check all folders and subfolders, including your
Sentfolder, for messages you want to keep.
Last modified on September 26, 2013.