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About Box Sync

Note: Before using Sync on mobile devices, see Using enterprise Box on mobile devices.

The Sync feature for enterprise Box allows you to easily sync files between your desktop and other devices. This is especially useful for files you wish to be able to access offline and/or work on frequently.

To download Sync, log into your enterprise Box account. From My Account at the top, click Get Box Sync and follow the prompts. If you don't see the Box Sync option, contact the Support Center.

After you have installed the Sync application, check Use my company's single sign-on credentials (Windows) or click Use Single Sign On (Mac), or select the Single Sign-on option for your mobile device. Enter your IU email address, and authenticate with your Network ID username and passphrase.

Notes:

  • Box does not sync files by default. You will need to log into Box on the web and indicate which folders you wish to sync.

  • Box must sync with the My Box Files folder; if you rename this folder, Box will re-create it and duplicate the synced files.

  • BoxSync is not intended as a tool for uploading folders; instead, log into Box on the web and use the Upload Folders feature.

For details about Box Sync, including unsupported file types, see the Box Sync FAQ. For more, watch the Box Sync training video.

This is document bcbk in domains all and box-all.
Last modified on April 05, 2013.

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