At IU, what technology issues should I address in case I need to work, teach, or take classes from home?

At Indiana University, if you need to work, teach classes, or attend classes from home, consider the following technology issues in advance:

• Computer equipment: Do you have adequate computing hardware at home? You will need a laptop or desktop computer that can function reliably in place of what you use on campus. Also think about any peripheral equipment you might need, such as a printer, a scanner, or a second monitor.
  
  
  • Buying hardware
  
  
• Connectivity: Do you have a high-speed Internet connection at home? If you use any network-intensive applications, dial-up is usually not adequate for working from home. Many high-speed solutions are offered in the area of most IU campuses, including cable, DSL, and fiber. Contact your local provider of choice for more information about services, pricing, and estimated installation dates.
  
  
  • Finding an Internet service provider
  
  
• VPN connection: Many IU resources require a VPN connection if you're accessing them from off campus. IU offers both SSL and IPsec VPN connections. If you're unable to access a standard resource or tool you use on campus, connect to VPN and try again.
  
  
  • The basics of VPN at IU
  
  
• Security: Take proper security measures on your home computer before connecting to IU resources. Be sure to install all the updates for your operating system, and have an updated anti-virus application installed and a firewall enabled. If you don't, your computer is at risk for being infected with a virus, worm, or other malware, which might leave you unable to accomplish your tasks.
  
  
  • Best practices for computer security
  
  
• IU Network ID: Do you know your Network ID username and passphrase? You will need it to access many IU resources, such as Oncourse and OneStart. Also, if you need an OTP token to access some services, remember to bring it home with you.
  
  
  • At IU, how do I reset my Network ID passphrase?

Additional considerations for faculty or staff: If you need to use remote desktop, departmental servers or resources, UniCom, or other services used by your department, you may need to speak to your Local Support Provider (LSP) for help replicating your workplace setup at home. If you do not know who your LSP is, contact the Support Center.

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