ARCHIVED: At IU, how do I recover files or email deleted from UITS central systems?

This content has been archived, and is no longer maintained by Indiana University. Information here may no longer be accurate, and links may no longer be available or reliable.

You can recover deleted content from some UITS systems; see below. Note that some systems may not offer file recovery.

On this page:


Canvas

See Recover missing, deleted, or overwritten content in Canvas

Exchange

UITS does not offer file recovery from the server for individual IU Exchange mailboxes. However, you can recover items from your IU Exchange mailbox up to 180 days after they are deleted.

Warning:
When mail is deleted from macOS Mail, the messages go to the Trash folder as usual. However, messages deleted from this folder do not go to the Exchange retention area, and they are not recoverable. Additionally, mail that is hard-deleted via Option-Delete skips the Trash folder and also does not go into the retention area.

Webserve

See ARCHIVED: Restore files on Webserve

Research systems

See:

This is document abdt in the Knowledge Base.
Last modified on 2018-01-18 09:05:18.

Contact us

For help or to comment, email the UITS Support Center.