ARCHIVED: At IU, how do I set my Exchange email address as my preferred email address?

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To forward all mail to your Exchange server account at Indiana University, see the Knowledge Base document Forward your IU email

To set your Exchange server account as your preferred email address, follow the steps below:

  1. To direct where incoming mail that is addressed to username@indiana.edu or username@iupui.edu goes (where username is your username), use the Account Management Service (AMS) at the following URL:
      https://itaccounts.iu.edu/
    Note: You must use a web browser capable of making a secure connection (one that supports SSL), such as Netscape Navigator 1.2 or higher, Internet Explorer, or Safari.
  2. Select your status, then click the radio button next to Create more IU computing accounts, set email forwarding, and manage my existing accounts and passwords. Click Continue.
  3. Enter your Network ID username and password, and click Continue.
  4. Click forward your email. A page will appear displaying your current preferred address.
  5. Click the radio button next to Set the delivery for this address to user's UITS mail account on:, and from the drop-down menu, select exchange.indiana.edu. Click Forward email.
Note:
For departmental, student organization, or group accounts, you can change the passphrase if you know the current one. Other account settings must be handled by the account owner.

This is document agjb in the Knowledge Base.
Last modified on 2021-09-07 17:08:12.