ARCHIVED: In Microsoft Outlook 97, 98, or 2000, or Exchange, how can I send or receive a fax?

Note: Outlook 2002 and 2003 do not support Microsoft Fax.

You need to configure the Microsoft Fax service before you can send or receive a fax. To configure Microsoft Fax service in Outlook or Exchange:

1. From the Tools menu, select Services.
2. If Microsoft Fax is listed as an information service setup in this profile, double-click it. If Microsoft Fax is not listed, perform the following steps:
   1. Click the Add button.
   2. Select Microsoft Fax.
   3. Click OK.
   4. When you are prompted to configure your name, fax number, and modem, click Yes.
   
   
3. In the "Your full name" field, enter your name.
4. In the "Fax Number" field, enter your phone number.
5. Click the Modem tab at the top, then select a modem in the "Available Fax Modems" box.
6. Click the Set as Active Fax Modem button.
7. Click OK.
8. When you are notified that the changes you have made will not take effect until you restart your mail program, click OK.
9. Click OK again to close the Profile Properties window.
10. Close the application, and then open it again.

When your mail program finishes loading, you should see a fax icon beside the clock in the Taskbar.

Send a fax

1. From the Actions menu, select New Fax Message.
2. Enter the recipient's name and fax number, and then click the Add to List button.
3. Click Next.
4. You can choose to send a cover page, subject, notes, and files in the next steps. Choose the options you wish for your fax, clicking Next to continue through the options.
5. Click Finish when you are done. Your modem will dial and the fax will be sent.

Receive a fax

1. When the phone rings, click the fax icon in the Taskbar.
2. Click the Answer Now button.

Note: You can configure the fax to automatically answer or set other fax options. Click the fax icon in the Taskbar, and then select Options, then Modem Properties.