ARCHIVED: At IU, in Outlook Express for Windows, how do I read my Exchange mail using IMAP?

Note: Development of Outlook Express was discontinued with the release of Windows Vista. UITS recommends upgrading to Outlook or Windows Mail (which comes with Windows Vista and is downloadable for Windows 8.x and 7 as Windows Live Mail). Both Outlook and Windows Mail (or Windows Live Mail) support IMAP mail access as well as other features (e.g., calendaring and junk mail filtering).

If you do not want to use Outlook or Outlook Web App (OWA), you can use IMAP with Outlook Express to read your Exchange email.

Setting up Outlook Express

If you've never used Outlook Express for email, the Internet Connection Wizard should start the first time you launch Outlook Express. If you've already configured your account and wish to reconfigure or add another account (or if the Internet Connection Wizard fails to start), follow the directions below to manually start the Internet Connection Wizard, which will walk you through setting up your account.

Manually starting the Internet Connection Wizard

1. From the Tools menu, select Accounts....
2. Click Add, and then select Mail.... Account setup will begin.

Configuring Outlook Express with the Internet Connection Wizard

1. Follow the prompts to enter your name and email address. Click Next after each entry.

   If you are unsure of your exact IU email address, see Your IU email address.

2. In the "My incoming mail server is" section, select IMAP.
3. For "Incoming mail server:", enter imap.exchange.iu.edu.

4. In the "Outgoing" or "SMTP" server field, type:

     mail-relay.iu.edu

5. Click Next to proceed to the mail login information.
6. For "Account name:", enter your username.
7. In the "Password:" field, if you are the only one who uses your computer, enter your password. If you share your computer, do not enter your password, and uncheck Remember password. Click Next.

   Note: Do not choose Log on using Secure Password Authentication.

8. Click Finish, and then click Close. If you are prompted to download the folder list for the IMAP account, click No.
9. From the Tools menu, select Accounts.... Click the Mail tab, and then highlight the account you just created.
10. Click Properties.
11. Click the General tab. Under "Mail Account", enter a name, such as Work Email or My Exchange Account.
12. Click the Servers tab, and, under the "Outgoing Mail Server" section, make sure My server requires authentication is selected.
13. Click the IMAP tab. To avoid error messages when sending mail, uncheck Store special folders on IMAP server.
14. Click the Advanced tab, and under both the "Outgoing mail (SMTP)" and "Incoming mail (IMAP)" sections, make sure This server requires a secure connection (SSL) is checked.
15. Click Apply, then OK, and then Close.

To check your mail, find your mail account in the list of servers and folders on the left. When prompted, allow the system to download folders.