If you're new to technology at IU

On this page:

Overview
First things: Your IU computing accounts
CrimsonCard: Your IU ID card
Hardware and software
Connect in campus housing/from home and office/wirelessly
File sharing
Find your class schedule and course information, registration, course listings
Get help from the Support Center
Mobile devices
Printing
Responsible use of computing resources at IU
Secure computing
Student orientation information
Student Technology Centers
Telephone and cable TV service
Training: Available classes and resources
Research computing services and support

Overview

Are you new to the information technology environment at Indiana University? Here you'll find "getting started" information for students, faculty, and staff. See also the Top 10 technology tips for IU students.

First things: Your IU computing accounts

Accounts: Although specifics differ based on your status with the university, as an IU student or faculty/staff member, you are eligible for a full suite of IU computing accounts (for example, email, file storage, research, departmental).
Create your first computing accounts - new students: As a student, you can create your accounts yourself once you've been admitted to the university.
Create your first computing accounts - new faculty and staff: As a faculty or staff member, you can generate your accounts yourself after your paperwork has been processed by IU Human Resources. Please note that you will normally need to wait to create your accounts until the morning after your employment record is entered into the university's human resources data system.
Your email address at IU: Sort out your options for email at IU, based on your campus and status with the university.
Your mobile device at IU: Configure your mobile devices to access IU resources.
Passphrases: About your IU passphrase
Enroll in Self-Service Passphrase Reset: Sign up with this self-service system, and then you can reset your passphrase online.

For more about accounts and email at IU, see Accounts, usernames, and passphrases and Email at IU.

CrimsonCard: Your IU ID card

Your CrimsonCard is your official photo ID card, providing access to essential services.

Important:

For the latest details about CrimsonCard operations on your campus, see CrimsonCard COVID-19.

Hardware and software

ComputerGuide: Deals by vendor, recommendations, and common questions: IU students, faculty, and staff can purchase hardware and peripherals at special prices, including deals from Apple and Dell.

Choose IUanyWare to stream software applications to your device, or IUware to download applications to your computer. Most software is available without fee.

Connect in campus housing/from home and office/wirelessly

Campus housing: Connect to the IU network from campus housing.
Wireless: Connect a computer or mobile device to a wireless network.
VPN: If you connect through an outside ISP, VPN makes your connection more secure.

Peer-to-peer (P2P) file sharing and copyright safety: Learn about how to protect yourself from problems with copyright infringement.
Options for storing files at IU: Learn about your options for storing and collaborating on files.

Find your class schedule and course information, registration, course listings

About One.IU: Use One.IU to check your personal information, view course listings, and register for classes.
Canvas: Canvas is a web-based learning management system developed by Instructure; see Canvas at IU help menu.

Get help from the Support Center

Can't find what you need? Need assistance with a computing question? Contact your campus Support Center.

Mobile devices

Use your mobile device at IU: Configure your device to access your mail and other accounts, and learn about apps to download.

Printing

About print allotments and credits: Details about printing allotments based on your status, and how printing is charged.
Print from your device at IU: Print from cell phones, laptops, and tablets.

Responsible use of computing resources at IU

Your responsibilities as a computer user at IU: As an IU computing account holder, you're responsible for using IU's computing resources appropriately.
Computing policies at IU: IU publishes policies covering account use, computing system use, email, Student Technology Centers and Residential Technology Centers, and more.

Secure computing

Tips for staying safe online: Learn more about best practices for computer security.

Student orientation information

Office of First Year Experience Programs (IU Bloomington)
University College Orientation (IUPUI)

Student Technology Centers

Student Technology Centers: Locations, hours, equipment and software, reservations
Classroom Technology Services: Reserving rooms and equipment

Telephone and cable TV service

Telephones Campus housing | Offices: Request telephone service, if necessary
About streaming and mobile TV for campus housing residents at IUB, IUPUI, and IUSB: Cable TV service, part of your housing contract

Training: Available classes and resources

IT Training: Explore training on IT skills and topics; Attend events by IT Training or partners; Request an instructor-led session for your group; Earn IT certifications and other relevant credentials; View services and resources by IU's IT education partners
Certification and Certificate Options: Comparison chart
Seminars, lectures, and user groups: Research Technologies News, InfoShares, IT News & Events
Training and outreach for advanced computing and research: Explore workshops, trainings, and seminars about IU's research computing services

Research computing services and support

Research computing services at IU: Learn about Research Technologies systems, software, and services that enable enhanced productivity and discovery in research computing
Research computing support at IU: Get help using IU's research systems, software, and services