ARCHIVED: At IU, what are the system requirements for ITHelpLive?

In order to use the UITS ITHelpLive service, you must have a valid Indiana University Network ID, and your computer must be connected to the IU network. If you connect by modem, ITHelpLive might be very slow and have limited functionality.

ITHelpLive should work with most operating systems with an up-to-date browser.

Following are specific requirements for Windows computers:

  • Pentium 133MHz (or greater) processor
  • 32MB of RAM (or more)
  • 800x600 minimum display resolution
  • Windows 2000, XP, Vista, or Server 2003
  • Internet Explorer 6 or higher, Firefox 1.5 or higher

This is document amxu in the Knowledge Base.
Last modified on 2010-03-31 00:00:00.

  • Fill out this form to submit your issue to the UITS Support Center.
  • Please note that you must be affiliated with Indiana University to receive support.
  • All fields are required.

Please provide your IU email address. If you currently have a problem receiving email at your IU account, enter an alternate email address.

  • Fill out this form to submit your comment to the IU Knowledge Base.
  • If you are affiliated with Indiana University and need help with a computing problem, please use the I need help with a computing problem section above, or contact your campus Support Center.

Please provide your IU email address. If you currently have a problem receiving email at your IU account, enter an alternate email address.